Commercial Project Manager

At CloserStill, we strive to deliver the best. We’re on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow. Operating across five regions, we power over 200 market‑leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure. But what truly sets us apart is our people. Our teams are diverse, driven, and united by a shared commitment to excellence. Rooted in our core values of ownership, empathy, teamwork, integrity, and determination, we empower every employee to grow, shape their own path and make a meaningful impact. Joining CloserStill means being part of something bigger – not just building events, but creating opportunities, connections, and lasting value for the communities we serve.

We are looking for a commercially minded and delivery‑focused Commercial Project Manager to lead initiatives that generate measurable value from CloserStill’s customer experience technology ecosystem. You will be passionate about improving exhibitor and sponsor ROI, identifying new revenue opportunities, and ensuring technology solutions are effectively adopted across the business. You will also care deeply about user experience, ensuring that commercial technology solutions are intuitive, consistent, and genuinely valuable for exhibitors, sponsors, and internal teams.

As the Commercial Project Manager, you will lead and deliver commercial and strategic projects across CloserStill’s CX technology stack, including registration platforms, websites, exhibitor portals, event apps, lead retrieval, and reporting tools. Working closely with show teams, sales, marketing, networking events, and operations, you will ensure technology solutions are scalable, commercially effective, and deliver clear ROI. You will ensure that commercial initiatives are delivered with a strong focus on user experience, adoption, and usability, working closely with CX Technology and UX resources where required.

• Identify and develop monetisation opportunities across event technology and data products
• Ensure exhibitor and sponsor‑facing technology is designed and delivered with clear user journeys and minimal friction
• Collaborate with CX Technology and UX resources to validate user needs and improve adoption of commercial tools
• Use exhibitor and sponsor feedback to inform continuous improvement of CX technology products
• Support the rollout of strategic initiatives set by the Head of Customer Experience Technology
• Lead projects end‑to‑end, from scoping and vendor management through to implementation and evaluation
• Act as a key bridge between CX Technology and internal stakeholders to drive adoption and impact
• Track performance metrics and present clear commercial outcomes to senior leadership

You are an experienced project manager with a strong commercial mindset and a background in events, exhibitions, or B2B environments. You are confident working cross‑functionally and using data to shape decisions and unlock new revenue streams. You understand the importance of user experience in driving adoption, satisfaction, and commercial performance, even if you are not a designer by background. You will bring:

• Proven experience managing commercial or technology‑led projects
• A strong understanding of exhibitor and sponsor needs and how technology can enhance ROI
• Experience developing or implementing revenue‑generating digital initiatives
• Excellent stakeholder and vendor management skills
• Familiarity with event tech platforms (e.g. ASP, Grip, Swapcard) and CRM systems such as HubSpot
• Strong analytical, communication, and documentation skills
• The ability to manage multiple projects simultaneously and deliver results on time and within budget.

WE DO NOT OFFER SPONSORSHIP FOR THIS ROLE. CloserStill Media reserves the right to request a DBS or credit check should the role require it.

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation. We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at hr@closerstillmedia.com.