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- Tasks: Join our sales team to provide top-notch customer service and process orders efficiently.
- Company: International engineering organisation based in Barnsley with a dynamic work environment.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Why this job: Make a real impact by building strong client relationships and driving sales success.
- Qualifications: Experience in sales administration and excellent communication skills are essential.
- Other info: Fast-paced role with opportunities to learn and grow within the company.
Our client, an international engineering organisation based in Barnsley, is now looking to recruit a Sales Office Administrator to start ASAP. The successful candidate MUST have a strong background within Sales Administration or Sales Co-ordination and be experienced in customer relations/service over the telephone, have drive and ambition, and be able to build a strong rapport with clients.
Main Functions:
- To work as part of the Sales Team in implementing the Company Strategic Plan.
- To provide excellent customer service to our customer base.
- To meet and exceed the department objectives set and agreed by the Line Manager.
Responsible for:
- Processing Sales Orders including Export orders accurately, within set deadlines and in line with ISO9000.
- Receiving and responding accordingly to orders, enquiries and queries by phone, e-mail for UK sales.
- Supporting customer requirements for information, prices, technical advice, queries, etc.
- Liaising with production, purchasing and accounts teams in connection with stock levels, production capacity and customer billing requirements so as to satisfy customer requirements.
- Answering incoming calls and dealing with them in the appropriate manner.
- Reception duties answering the door, incoming calls and directing them to the appropriate department.
- Filing and archiving all paperwork in an organised and logical way.
- Resolving credit/invoice queries for your customer base and liaising with the appropriate Managers if required.
- Posting invoices.
- Be pro-active in identifying possibilities for new accounts, new products etc dependant upon the customer requirements.
- Make pro-active calls to current and potential customers.
Internal Sales & Customer Liaison Executive employer: Close Resource Management Ltd
Contact Detail:
Close Resource Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales & Customer Liaison Executive
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of customer interaction over the phone, make sure you're comfortable speaking clearly and confidently. Role-play with a friend or family member to get the hang of it.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After any conversation or interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Internal Sales & Customer Liaison Executive
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your experience in sales administration or coordination. We want to see how you've built strong relationships with clients and provided top-notch customer service in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that match the job description.
Tailor Your Application: Don’t just send a generic application! We love it when candidates customise their applications to reflect the specific requirements of the role. Mention how you can contribute to our strategic plan and exceed department objectives.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Close Resource Management Ltd
✨Know Your Sales Stuff
Make sure you brush up on your sales administration and coordination skills. Be ready to discuss your previous experiences in customer relations and how you've successfully built rapport with clients over the phone.
✨Understand the Company
Do a bit of homework on the engineering organisation you're interviewing with. Familiarise yourself with their strategic plan and think about how you can contribute to their objectives. This shows that you're genuinely interested and proactive.
✨Show Off Your Organisation Skills
Since the role involves processing orders and managing paperwork, be prepared to talk about how you stay organised. Share specific examples of how you've managed multiple tasks or projects efficiently in the past.
✨Be Proactive in Your Approach
Think about ways you can identify new accounts or products based on customer needs. During the interview, share your ideas on how you could bring value to the team by being proactive in your sales efforts.
