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- Tasks: Join our Sales Team to provide top-notch customer service and process sales orders.
- Company: International engineering organisation based in Barnsley with a dynamic work environment.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Why this job: Make a real impact by building strong client relationships and driving sales success.
- Qualifications: Strong background in Sales Administration and excellent customer service skills.
- Other info: Fast-paced role with opportunities for personal and professional development.
Our client, an international engineering organisation based in Barnsley, is now looking to recruit a Sales Office Administrator to start ASAP. The successful candidate MUST have a strong background within Sales Administration or Sales Co-ordination and be experienced in customer relations/service over the telephone, have drive and ambition, and be able to build a strong rapport with clients.
Main Functions:
- To work as part of the Sales Team in implementing the Company Strategic Plan.
- To provide excellent customer service to our customer base.
- To meet and exceed the department objectives set and agreed by the Line Manager.
Responsible for:
- Processing Sales Orders including Export orders accurately, within set deadlines and in line with ISO9000.
- Receiving and responding accordingly to orders, enquiries and queries by phone, e-mail for UK sales.
- Supporting customer requirements for information, prices, technical advice, queries, etc.
- Liaising with production, purchasing and accounts teams in connection with stock levels, production capacity and customer billing requirements so as to satisfy customer requirements.
- Answering incoming calls and dealing with them in the appropriate manner.
- Reception duties answering the door, incoming calls and directing them to the appropriate department.
- Filing and archiving all paperwork in an organised and logical way.
- Resolving credit/invoice queries for your customer base and liaising with the appropriate Managers if required.
- Posting invoices.
- Be pro-active in identifying possibilities for new accounts, new products etc depending upon the customer requirements.
- Make pro-active calls to current and potential customers.
Internal Sales Administrator in Barnsley employer: Close Resource Management Ltd
Contact Detail:
Close Resource Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Administrator in Barnsley
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of customer interaction over the phone, make sure you’re comfortable speaking clearly and confidently. Role-play with a friend or family member to get the hang of it.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
We think you need these skills to ace Internal Sales Administrator in Barnsley
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your experience in sales administration or coordination. We want to see how you've built strong relationships with clients and provided top-notch customer service, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to the job description, like processing sales orders or handling customer queries. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Close Resource Management Ltd
✨Know Your Sales Stuff
Make sure you brush up on your sales administration knowledge. Understand the key processes involved in handling sales orders, especially in an engineering context. Be ready to discuss how you've successfully managed customer relations and any specific examples of how you've exceeded targets in previous roles.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare to demonstrate how you've effectively communicated with clients over the phone or via email. Think of scenarios where you resolved issues or built rapport with customers, and be ready to share those stories.
✨Get Familiar with ISO9000 Standards
As the job mentions ISO9000, it’s crucial to understand what that entails. Research the standards and be prepared to discuss how you’ve adhered to quality management systems in your past roles. This shows you’re detail-oriented and committed to maintaining high standards.
✨Be Proactive and Solution-Oriented
The role requires a proactive approach to identifying new opportunities. Think about times when you’ve taken the initiative to improve processes or enhance customer satisfaction. Be ready to share these examples, as they’ll highlight your drive and ambition, which are key traits for this position.
