At a Glance
- Tasks: Join our Sales Team to deliver exceptional customer service and manage sales orders.
- Company: International engineering organisation based in Barnsley with a strong team spirit.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact by building relationships and driving sales success.
- Qualifications: Strong background in Sales Administration and excellent customer service skills.
- Other info: Fast-paced role with opportunities for personal and professional development.
Our client, an international engineering organisation based in Barnsley, is now looking to recruit a Sales Office Administrator to start ASAP. The successful candidate MUST have a strong background within Sales Administration or Sales Co-ordination and be experienced in customer relations/service over the telephone, have drive and ambition, and be able to build a strong rapport with clients.
Main Functions:
- To work as part of the Sales Team in implementing the Company Strategic Plan.
- To provide excellent customer service to our customer base.
- To meet and exceed the department objectives set and agreed by the Line Manager.
Responsible for:
- Processing Sales Orders including Export orders accurately, within set deadlines and in line with ISO9000.
- Receiving and responding accordingly to orders, enquiries and queries by phone, e-mail for UK sales.
- Supporting customer requirements for information, prices, technical advice, queries, etc.
- Liaising with production, purchasing and accounts teams in connection with stock levels, production capacity and customer billing requirements so as to satisfy customer requirements.
- Answering incoming calls and dealing with them in the appropriate manner.
- Reception duties answering the door, incoming calls and directing them to the appropriate department.
- Filing and archiving all paperwork in an organised and logical way.
- Resolving credit/invoice queries for your customer base and liaising with the appropriate Managers if required.
- Posting invoices.
- Be pro-active in identifying possibilities for new accounts, new products etc depending upon the customer requirements.
- Make pro-active calls to current and potential customers.
Experienced Sales Administrator in Barnsley employer: Close Resource Management Ltd
Contact Detail:
Close Resource Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Sales Administrator in Barnsley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Administrator role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your customer service skills and sales administration expertise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Experienced Sales Administrator in Barnsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your experience in sales administration and customer service, and don’t forget to mention any relevant achievements that show off your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your drive, ambition, and how you can build strong rapport with clients – we love a good story!
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your excellent verbal and written skills in your application. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Close Resource Management Ltd
✨Know Your Sales Stuff
Make sure you brush up on your sales administration knowledge. Understand the key processes involved in handling sales orders, especially in an engineering context. Be ready to discuss how you've successfully managed customer relations and any specific challenges you've overcome.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a client or resolved a tricky issue. This will demonstrate your ability to build rapport and handle enquiries effectively.
✨Get Familiar with ISO9000 Standards
Since the role involves processing orders in line with ISO9000, it’s crucial to understand what that entails. Brush up on these standards and be prepared to explain how you’ve adhered to similar quality management systems in your past experiences.
✨Be Proactive and Solution-Oriented
Think of ways you can contribute to identifying new accounts or products based on customer needs. During the interview, share your ideas on how you can proactively support the sales team and enhance customer satisfaction. This shows your ambition and drive!