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- Tasks: Lead a team to ensure excellent client outcomes and manage risk effectively.
- Company: Close Brothers is a leading UK merchant banking group focused on lending and financial services.
- Benefits: Enjoy hybrid working options, a supportive culture, and opportunities for personal development.
- Why this job: Join a diverse team that values inclusivity and offers a chance to make a real impact.
- Qualifications: Strong financial analysis skills and experience in managing credit profiles are essential.
- Other info: We celebrate diversity and are committed to making our recruitment process accessible.
The predicted salary is between 43200 - 72000 ÂŁ per year.
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Overall Summary
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Overall Summary
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join Close Brothers Invoice Finance (CBIF) where you will manage a team of Client managers and executives within our Commercial team in the North, ensuring excellent client outcomes are delivered and minimising attrition, whilst protecting Close Brothers from risk of credit loss.
While this role is based in Manchester we\’re also open to someone being based near our Birmingham office. Either way, we offer a hybrid working structure, but an individual based from Birmingham would still be required to travel to Manchester regularly.
Our ideal team member will have excellent interpersonal skills and the ability to build effective, lasting relationships with clients and internal stake-holders (including operations, local / group credit and audit functions). You\’ll also display strong leadership skills and possess strong financial and credit acumen.
Responsibilities
- Manage a team of relationship managers to deliver strong risk management and a high touch service model.
- Lead the team aligned to our Strategic Priorities – Protect (maintain the key strengths of our business model), Grow (maximise opportunities) and Sustain (secure the long-term future of our business, customers and the world we operate in).
- Support a strong Culture combining expertise, service and relationships with teamwork, integrity and prudence. This includes supporting continual development of team members, and a collaborative environment where employees can share ideas.
- Responsibility for collaboration between teams and sharing of ideas and best practice. Ensure our control environment is consistent across the team and subject to continued review and enhancement.
- Assist with implementation of commercial strategy and initiatives aligned with delivering strong and safe growth, and CBIF budgets and associated client stock, loan book, margin and overhead objectives.
- Maintain and enhance client relationships / networks ensuring we have sufficient coverage taking into account new business opportunities, geography and expertise.
- Responsibility for Commercial client facilities operating within CBIF, CBL credit policy.
- Help ensure an effective post Credit Committee / Switch On process
- Work in Collaboration with Head of Client Services – Operations.
- Ongoing management of collateral performance and reporting within the team.
- Ensure risk reducing actions are prioritised and completed, and risk issues are promptly escalated.
- Establish and maintain effective relationships with clients and internal stakeholders.
- Source new business referrals from existing clients.
- Ensure team KPIs in respect of annual reviews and client visits are completed per targeted requirements.
- Additional income generation as per annual budget.
- Help ensure an effective post Credit Committee / Switch On process
- Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE:
- Strong financial analysis skills and experience of managing a deteriorating credit profile in an ABL finance environment.
- Excellent communication skills and an ability to negotiate satisfactory solutions between client and bank which are considered “best outcomes” by all parties.
- The ability to understand book debts as core collateral for an ABL facility, be aware of common issues / signs of deterioration and appropriate responses to mitigate the risks identified.
- Successfully organised a team and personal workload and prioritise tasks to ensure internal deadlines are met, and client relationships are maintained to achieve zero qualifying attrition.
- The ability to mentor and share best practise with direct reports effectively to drive consistency and improvement across the team in a way which enhances team morale.
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:
- A successful track record managing people in an ABL or Bank / lending environment
- Underwriting skills, both new and existing business.
- ABFA/UK Finance or Banking/credit or accountancy qualifications
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.
About Us
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers
To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541
To find out more about our benefits:
https://www.closebrothers.com/employee-benefits
To find out more about our commitment to creating an inclusive environment:
Our Responsibility – Diversity and inclusion ¦ Close Brothers Group
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Senior Client Manager employer: Close Invoice Finance Ltd.
Contact Detail:
Close Invoice Finance Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Manager
✨Tip Number 1
Familiarise yourself with Close Brothers' values and culture. Understanding their commitment to diversity, inclusivity, and flexible working will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Close Brothers, especially those in similar roles. They can provide valuable insights into the company’s expectations and the nuances of the Senior Client Manager position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples where you’ve improved team performance or client relationships, as this is crucial for the role.
✨Tip Number 4
Stay updated on industry trends related to asset-based lending and credit management. Being knowledgeable about current challenges and opportunities in the sector will demonstrate your expertise and readiness for the role.
We think you need these skills to ace Senior Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client management and financial analysis. Use keywords from the job description to demonstrate that you meet the specific requirements for the Senior Client Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their values of diversity and inclusivity, and provide examples of how you've successfully managed teams and client relationships in the past.
Showcase Leadership Skills: Emphasise your leadership experience in your application. Provide specific examples of how you've mentored team members or improved team performance, as this is crucial for the Senior Client Manager position.
Highlight Risk Management Experience: Since the role involves managing risk and credit loss, be sure to include any relevant experience you have in these areas. Discuss how you've successfully navigated challenging situations and maintained strong client relationships despite potential risks.
How to prepare for a job interview at Close Invoice Finance Ltd.
✨Showcase Your Leadership Skills
As a Senior Client Manager, you'll be expected to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster collaboration and morale.
✨Demonstrate Financial Acumen
Given the role's emphasis on financial analysis and credit management, brush up on your knowledge of ABL finance. Be ready to discuss specific experiences where you've managed credit profiles or mitigated risks.
✨Prepare for Relationship Management Questions
This position requires excellent interpersonal skills. Think of instances where you've built strong client relationships or resolved conflicts. Highlight your negotiation skills and ability to achieve 'best outcomes' for all parties involved.
✨Understand the Company Culture
Close Brothers values diversity and inclusivity. Familiarise yourself with their culture and be prepared to discuss how you can contribute to a collaborative environment. Show that you align with their strategic priorities of Protect, Grow, and Sustain.