We welcome applicants from all backgrounds. Join the Close Brothers Invoice Finance (CBIF) team in Manchester to support client managers and deliver innovative funding solutions and exceptional customer service to clients in the Commercial Portfolio (funds up to £3M).
Responsibilities
- Provide on‑hand support for client managers, managing client queries, requests, internal administrative tasks and reporting.
- Ensure an excellent standard of service at all times.
- Accurately process client payment requests on receipt day and manage any overpayments according to approved authority.
- Update client terms and conditions and document changes on the client file.
- Process relevant fees, reports and documentation related to client terminations.
- Review the IDeal dashboard and liaise with clients on any reconciliation variances.
- Assist with the new business/onboarding process, especially system set‑up and client training.
Qualifications
- Relevant experience in a client‑facing role, ideally within the invoice finance industry.
- Excellent verbal and written communication skills.
- Strong relationship‑building ability with colleagues and clients.
- Detail oriented and highly organised, able to prioritise workload.
- Comfortable working in a team while managing independent tasks.
Preferred Qualifications
- ABFA qualification to Foundation level or working towards it.
We are committed to an inclusive recruitment process and welcome adjustments to ensure a fair opportunity to demonstrate skills and abilities.
Contact Details:
Close Invoice Finance Ltd. Recruitment Team
