Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with facilities operations and mail distribution while ensuring a safe and welcoming environment.
- Company: Close Brothers is a leading UK merchant banking group, promoting diversity and inclusivity.
- Benefits: Enjoy hybrid working options and a supportive work-life balance.
- Why this job: Join a dynamic team where your contributions directly impact workplace efficiency and culture.
- Qualifications: Strong communication, organisational skills, and customer service experience are essential.
- Other info: We welcome applicants from all backgrounds and offer adjustments for those with disabilities.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Workplace Facilities Assistant role at Close Brothers
Join to apply for the Workplace Facilities Assistant role at Close Brothers
Get AI-powered advice on this job and more exclusive features.
Overall Summary
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Overall Summary
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join the Close Brothers Central Functions Team where as the Workplace Facilities Assistant you will assist the Facilities Manager, Mailroom Manager and Facilities Operations Coordinator with the delivery of Facilities operations and Mail distribution for Close Brothers. The role will also support adhoc cover of the mailroom services across our Crown Place and Melbury House offices when required.
Our ideal candidate will have previous experience in a client facing role, possesses good interpersonal skills and customer service as large areas of the role will be invested in supporting the business functions and their needs.
Responsibilities
- Quality assurance – to undertake daily, weekly and monthly walk rounds, to monitor and maintain the condition of the building, housekeeping, health and safety performance of staff and the businesses in all areas of our buildings.
- Health and Safety – to undertake tasks, record keeping and implement changes as directed by the Facilities Manager and to be a champion of health and safety, this will also involve attending meetings and helping represent the Facilities team at all levels.
- Facilities Helpdesk – to work closely with our third-party contractors to ensure that all tickets are dealt with efficiently within agreed SLA’s. To monitor helpdesk performance and ensure stakeholders are receiving the high service expectations.
- Mailroom cover; Receive and sign for all incoming post. Sort, distribute and (where required) open, record and forward incoming mail. Collect, sort and distribute all internal mail. Collect outgoing mail from business departments. Prepare mail for Royal Mail collection. Deal with Royal Mail priority services (Special Delivery, Recorded Signed For, International Signed, International Tracked & Signed), log and provide up-to-date tracking for clients. Arrange for same day couriers, bikes, vans and all international couriers.
- Security/Access Control – To support our third-party contractor and Reception Manager with day-to-day security provisions. To carry out regular audits of the CCTV and access control systems to ensure they are functioning as we require. To be a champion of security protocols.
- Maintenance and Cleaning BAU – to monitor and support the day-to-day maintenance of our sites, supporting the delivery of requests and reports of reactive incidents, reporting issues, ensuring quality assurance and delivery of SLA’s and KPI’s out within the contract.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:
- Strong oral and written communication skills.
- Strong organisational skills.
- A very punctual and reliable individual.
- Able to demonstrate discretion when dealing with confidential information
- Excellent customer service skills.
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:
- Previous experience within a Facilities team environment would be beneficial.
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.
About Us
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers
To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541
To find out more about our benefits:
https://www.closebrothers.com/employee-benefits
To find out more about our commitment to creating an inclusive environment:
Our Responsibility – Diversity and inclusion ¦ Close Brothers Group
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
Referrals increase your chances of interviewing at Close Brothers by 2x
Get notified about new Facilities Assistant jobs in London, England, United Kingdom.
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 6 months ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 days ago
City Of London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 day ago
Greater London, England, United Kingdom 2 weeks ago
City Of London, England, United Kingdom 6 days ago
London, England, United Kingdom 3 days ago
Greater London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
Assistant Facilities and Workplace Experience Manager
London, England, United Kingdom 2 days ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 3 days ago
Reception and Facilities Assistant FTC VA2345
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 days ago
Facilities & Office Services Assistant – US Law Firm
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Workplace Facilities Assistant employer: Close Brothers
Contact Detail:
Close Brothers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Facilities Assistant
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Workplace Facilities Assistant role. Understanding tasks like quality assurance, health and safety, and mailroom operations will help you speak confidently about how your skills align with these duties during any discussions.
✨Tip Number 2
Network with current or former employees at Close Brothers. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable in your conversations.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role involves significant interaction with various stakeholders, being able to share specific examples of how you've successfully handled client-facing situations will set you apart.
✨Tip Number 4
Show your enthusiasm for health and safety protocols. Given that this role champions health and safety, demonstrating your commitment to these practices and any relevant experience you have will resonate well with the hiring team.
We think you need these skills to ace Workplace Facilities Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in client-facing roles and any facilities management tasks you've undertaken. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and customer service experience. Mention specific examples of how you've successfully supported business functions in previous roles.
Highlight Health and Safety Knowledge: If you have experience with health and safety protocols, be sure to mention it. Discuss any relevant training or certifications that demonstrate your commitment to maintaining a safe working environment.
Show Enthusiasm for Inclusivity: Since Close Brothers values diversity and inclusivity, express your appreciation for these principles in your application. Share any personal experiences that reflect your commitment to creating an inclusive workplace.
How to prepare for a job interview at Close Brothers
✨Showcase Your Customer Service Skills
As the role involves significant interaction with various stakeholders, it's crucial to demonstrate your strong customer service skills. Prepare examples from your past experiences where you successfully handled client queries or resolved issues efficiently.
✨Emphasise Your Organisational Abilities
The Workplace Facilities Assistant position requires excellent organisational skills. Be ready to discuss how you manage multiple tasks and prioritise effectively, especially in a busy environment. Consider sharing specific instances where your organisational skills made a difference.
✨Demonstrate Health and Safety Awareness
Since health and safety is a key responsibility, it’s important to show your understanding of these protocols. Familiarise yourself with basic health and safety regulations and be prepared to discuss how you would implement them in the workplace.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-life situations. Think about potential challenges you might face in the role, such as dealing with maintenance issues or managing mailroom operations, and how you would address them.
