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For Companies At a Glance
- Tasks: Lead strategic initiatives in marketing, customer experience, and business transformation.
- Company: Join Close Brothers, a leading UK merchant banking group with a diverse and inclusive culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal development.
- Why this job: Make a real impact by driving strategic change in a dynamic financial services environment.
- Qualifications: Experience in Retail Financial Services and strong leadership skills are essential.
- Other info: We celebrate diversity and support flexible work options for a balanced life.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Senior Strategic Initiatives Manager (15 month FTC) – Join to apply for the Senior Strategic Initiatives Manager (15 month FTC) role at Close Brothers.
Senior Strategic Initiatives Manager (15 month FTC)
2 days ago Be among the first 25 applicants
Join to apply for the Senior Strategic Initiatives Manager (15 month FTC) role at Close Brothers.
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join Close Brothers Savings Team where you will be responsible for developing and implementing a portfolio of strategic initiatives including marketing, customer experience, commercial, regulatory, transformational or brand initiatives, shaping and delivering them to an agreed scope, timeline and budget. Working as part of the Savings team our ideal team member will have previous experience in leading in the development of new business opportunities and driving efficient and effective business practices with excellent communication and presentation skills.
Responsibilities
- Work closely with the Savings Management team to set and drive the strategic direction of the Savings businesses.
- Support key planning and decision-making to improve E2E business performance and turning strategic plans into action.
- Develop collaborative team roadmaps to prioritise strategic, operational and commercial initiatives alongside BAU workstreams, ensuring the customer is put first when adapting priorities.
- Drive a culture where good customer outcomes are key to the business strategy and vision; and are well understood across Savings.
- Work closely with the Customer Experience Lead to ensure colleagues and leaders within the Savings business are set up for delivering consistently brilliant customer experience and outcomes and ensuring that E2E customer journeys are well understood, documented, and optimised.
- Proactively scan the external environment to provide regular review of opportunities and threats resulting from changes to market, competition, technology, and industry trends.
- Develop and deliver high-impact presentations of insights and recommendations to support customer decision-making.
Developing Our People
As a line manager, you will be responsible for inspiring and motivating your team, as well as developing performance through coaching. You will encourage your team to take responsibility for their own personal development and provide support through regular feedback.
We would love to hear from you if you have/are
- Proven recent experience within Retail Financial Services (preferably Proposition development, Change, Customer Experience or Operational Excellence)
- Experience of contributing and delivering towards commercial strategy
- Highly articulate, capable of communicating complex arguments in simple language
- Highly organised with excellent time management skills
- A strong, visible leader who can inspire, coach and foster positive engagement and strong performance by role modelling the right behaviours
- Ability to identify, extract, summarise and interpret relevant information from a broad range of sources to develop overarching analysis and strategic insights
Nice to have
- Previous experience of working in regulated functions and assessing change impact against the risk landscape
- Proficient in marketing and project management software
- Project management skills
- Experience of risk management and strategic and ops planning
- Experience of delivering key strategic change in a financial services environment
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email recruit.ssc@closebrothers.com or request a call back.
About Us
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers
To find out more about life at Close Brothers: https://www.closebrothers.com/life-close-brothers#374017299-899295541
To find out more about our benefits: https://www.closebrothers.com/employee-benefits
To find out more about our commitment to creating an inclusive environment: Our Responsibility – Diversity and inclusion ¦ Close Brothers Group
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Strategic Initiatives Manager (15 month FTC) employer: Close Brothers
Contact Detail:
Close Brothers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Initiatives Manager (15 month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their strategic initiatives. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your presentation skills! As a Strategic Initiatives Manager, you'll need to communicate complex ideas clearly. Run through mock presentations with friends or family to build confidence and polish your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Strategic Initiatives Manager (15 month FTC)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Initiatives Manager role. Highlight your relevant experience in retail financial services and how it aligns with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. Don’t hesitate to demonstrate your ability to simplify complex ideas, as this will resonate well with us at Close Brothers.
Highlight Leadership Experience: As a potential line manager, it's important to showcase any previous leadership roles you've had. Share examples of how you've inspired and motivated teams, as well as how you’ve driven positive engagement and performance.
Apply Through Our Website: We encourage you to apply directly through our careers page. This not only streamlines the process but also ensures that your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Close Brothers
✨Know Your Strategic Initiatives
Before the interview, dive deep into the strategic initiatives that Close Brothers is currently focusing on. Familiarise yourself with their recent projects and how they align with the role of a Senior Strategic Initiatives Manager. This will not only show your genuine interest but also allow you to discuss how your experience can contribute to their goals.
✨Showcase Your Leadership Skills
As a potential line manager, it's crucial to demonstrate your leadership capabilities. Prepare examples of how you've inspired and motivated teams in the past. Highlight specific instances where your coaching led to improved performance or successful project outcomes, as this aligns perfectly with the responsibilities of the role.
✨Master the Art of Communication
Given the emphasis on excellent communication skills in the job description, practice articulating complex ideas in simple terms. Consider preparing a brief presentation on a relevant topic to showcase your ability to convey insights effectively. This will help you stand out as someone who can deliver high-impact presentations.
✨Understand Customer Experience
Since the role involves working closely with the Customer Experience Lead, brush up on best practices in customer experience management. Be ready to discuss how you’ve previously prioritised customer outcomes in your work. This will demonstrate your alignment with Close Brothers' commitment to delivering brilliant customer experiences.