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For Companies At a Glance
- Tasks: Support the Sales team by managing renewals and liaising with brokers daily.
- Company: Close Brothers is a leading UK merchant banking group focused on lending and client relationships.
- Benefits: Enjoy flexible working options, a supportive culture, and opportunities for personal growth.
- Why this job: Join a diverse team committed to sustainability and social responsibility while developing your skills.
- Qualifications: Strong communication skills and the ability to build relationships are essential; experience in sales support is a plus.
- Other info: We celebrate diversity and encourage applications from all backgrounds, even if you don't meet every requirement.
The predicted salary is between 28800 - 43200 £ per year.
Overview
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join the Close Brothers Premium Finance Team where you will enable the Sales Managers to sell – increasing finance penetration of the existing broker portfolio, retention of existing accounts / contracts, and conversion of new business leads. Working as part of the Sales Operations team our ideal team member will have previous experience in analysing large amounts of data from multiple sources, summarising it effectively to pick out key trends and to be relayed to the broker with excellent commercial awareness, balanced with good risk management values.
Responsibilities
- Ensure that you maintain regular scheduled contact with the Managers, ideally daily.
- Ensure any Sales Manager requests for rates papers are interpreted accurately, and questioned wherever necessary to reduce errors.
- Use Salesforce to identify new business leads assigned to Sales Managers, completing basic pre‑onboarding checks to streamline the process and minimise the risk of missing or incomplete documentation.
- Work closely with Sales Managers to drive up finance penetration, broker retention, and successful new business onboarding.
- Build and maintain strong, effective working relationships with Brokers.
- Ensure all relevant broker contact is logged in Salesforce to assist the Sales Manager in maintaining relationships.
- Make use of available data to support the Sales Managers in having value‑add conversations with their brokers.
Qualifications
- Ability to work independently, whilst still contributing to the team dynamic.
- Ability to build and maintain relationships both internally and externally.
- Client‑centric and always put the customer at the heart of everything you do.
- Ability to interpret data from multiple sources.
- Ability to effectively prioritise and execute tasks in a high‑pressure environment.
- Strong planning and delivery management.
- Excellent written and oral communication skills.
Nice to Have
- Good knowledge of Microsoft Excel, Salesforce.
- Knowledge of the insurance market / regulatory requirements.
We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at recruit.ssc@closebrothers.com or request a call back.
About Us
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers
To find out more about life at Close Brothers: https://www.closebrothers.com/life-close-brothers#374017299-899295541
To find out more about our benefits: https://www.closebrothers.com/employee-benefits
To find out more about our commitment to creating an inclusive environment: Our Responsibility – Diversity and inclusion ¦ Close Brothers Group
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Sales Support Executive employer: Close Brothers
Contact Detail:
Close Brothers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with the tools and systems mentioned in the job description, such as Salesforce and OutSystems. Being able to demonstrate your proficiency with these platforms during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your communication skills by preparing examples of how you've successfully maintained relationships in previous roles. This will show that you understand the importance of effective communication in a sales support environment.
✨Tip Number 3
Research Close Brothers and their approach to inclusivity and diversity. Being knowledgeable about the company's values and mission can help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Prepare to discuss how you manage your time and prioritise tasks, especially when dealing with multiple responsibilities like renewals and reports. Showing that you can handle a busy workload will be crucial for this role.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Sales Support Executive role. Emphasise your communication skills and any previous experience in maintaining relationships, as these are key attributes for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background and skills make you a great fit for the Sales Support team, and express your understanding of the importance of supporting field-based Sales Managers and Brokers.
Highlight Relevant Skills: In your application, be sure to highlight your ability to work independently and as part of a team. Provide examples of how you've successfully managed relationships and communicated effectively in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for the Sales Support Executive role.
How to prepare for a job interview at Close Brothers
✨Showcase Your Communication Skills
As a Sales Support Executive, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Use examples from your past experiences where you successfully maintained relationships with clients or colleagues.
✨Familiarise Yourself with Relevant Tools
Make sure you have a good understanding of the systems mentioned in the job description, such as Salesforce. If you have experience with similar tools, be ready to discuss how you've used them to manage tasks efficiently.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Think of scenarios where you had to manage tight deadlines or resolve conflicts, and be ready to explain your thought process and actions.
✨Emphasise Your Teamwork Abilities
The role requires working both independently and as part of a team. Share examples of how you've collaborated with others in previous roles, highlighting your adaptability and willingness to support your colleagues.
