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- Tasks: Support Sales Managers by analysing data and enhancing broker relationships.
- Company: Join Close Brothers, a leading UK merchant banking group that values diversity.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive work-life balance.
- Why this job: Make a real impact in a dynamic team while developing your skills.
- Qualifications: Strong communication skills and ability to interpret data are essential.
- Other info: Inclusive recruitment process with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join the Close Brothers Premium Finance Team where you will enable the Sales Managers to sell – increasing finance penetration of the existing broker portfolio, retention of existing accounts/contracts, and conversion of new business leads. Working as part of the Sales Operations team our ideal team member will have previous experience in analysing large amounts of data from multiple sources, summarising it effectively to pick out key trends and to be relayed to the broker with excellent commercial awareness, balanced with good risk management values.
Responsibilities:
- Ensure that you maintain regular scheduled contact with the Managers, ideally daily.
- Ensure any Sales Manager requests for rates papers are interpreted accurately, and questioned wherever necessary to reduce errors.
- Use Salesforce to identify new business leads assigned to Sales Managers, completing basic pre-onboarding checks to streamline the process and minimise the risk of missing or incomplete documentation.
- Work closely with Sales Managers to drive up finance penetration, broker retention, and successful new business onboarding.
- Build and maintain strong, effective working relationships with Brokers.
- Ensure all relevant broker contact is logged in Salesforce to assist the Sales Manager in maintaining relationships.
- Make use of available data to support the Sales Managers in having value-add conversations with their brokers.
Qualifications:
- Ability to work independently, whilst still contributing to the team dynamic.
- Ability to build and maintain relationships both internally and externally.
- Client-centric and always put the customer at the heart of everything you do.
- Ability to interpret data from multiple sources.
- Ability to effectively prioritise and execute tasks in a high-pressure environment.
- Strong planning and delivery management.
- Excellent written and oral communication skills.
Nice to Have:
- Good knowledge of Microsoft Excel, Salesforce.
- Knowledge of the insurance market / regulatory requirements.
We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us or request a call back.
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
Sales Support Executive in London employer: Close Brothers
Contact Detail:
Close Brothers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Close Brothers on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Sales Support Executive role.
✨Tip Number 2
Prepare for the interview by brushing up on your data analysis skills. Since the role involves interpreting data from multiple sources, be ready to discuss how you've done this in the past and how it can benefit the team.
✨Tip Number 3
Show off your client-centric approach! Think of examples where you’ve put customers first and how that led to successful outcomes. This will resonate well with the values at Close Brothers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Close Brothers family.
We think you need these skills to ace Sales Support Executive in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how your background can contribute to our diverse team.
Tailor Your Application: Make sure to customise your application for the Sales Support Executive role. Highlight your experience with data analysis and relationship building, and connect it back to how it can help us support our Sales Managers and brokers effectively.
Show Your Passion: We love candidates who are genuinely excited about the role and our mission. Share why you’re interested in working with us at Close Brothers and how you can contribute to our goals in finance penetration and broker retention.
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. A polished application shows attention to detail, which is super important in our fast-paced environment!
How to prepare for a job interview at Close Brothers
✨Know Your Numbers
As a Sales Support Executive, you'll be dealing with data all the time. Brush up on your ability to analyse and interpret data from multiple sources. Be ready to discuss how you've used data in past roles to identify trends or support decision-making.
✨Build Rapport
Since this role involves maintaining relationships with brokers and Sales Managers, practice your relationship-building skills. Think of examples where you've successfully built strong working relationships and be prepared to share them during the interview.
✨Master Salesforce
Familiarise yourself with Salesforce if you haven't already. Understand its functionalities and how it can streamline processes. You might be asked about your experience with CRM systems, so having specific examples ready will show you're proactive and knowledgeable.
✨Client-Centric Mindset
This role is all about putting the customer first. Prepare to discuss how you've prioritised client needs in previous positions. Think of scenarios where your client-centric approach led to positive outcomes, as this will resonate well with the interviewers.
