Close Brothers is seeking a customer-focused assistant in Asset Finance to provide proactive service across the customer lifecycle, excluding collections. You will handle inquiries via phone, email, and portal, while ensuring compliance with policies and SLAs.
Working in a hybrid environment, you will collaborate with internal teams, brokers, and suppliers to deliver timely updates and resolutions, with a clear eye on risk and quality improvements.
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Customer Service Specialist - Asset Finance (Hybrid) in Glasgow employer: Close Brothers
Close Brothers is an excellent employer that values diversity and inclusivity, offering flexible work options to help you achieve a healthy work-life balance. As a Savings Analyst, you'll have the opportunity to contribute to meaningful insights that drive customer understanding and business growth, all while working in a supportive environment that encourages professional development and collaboration across teams. With a commitment to employee well-being and a focus on creating a self-service data culture, Close Brothers provides a rewarding workplace for those passionate about analytics and customer experience.
