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- Tasks: Support regulatory obligations and monitor intermediaries to ensure best practices.
- Company: Join Close Brothers, a leading UK merchant banking group with a focus on inclusivity.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive work-life balance.
- Why this job: Make a real impact in financial services while developing your skills.
- Qualifications: Strong communication, attention to detail, and ability to manage relationships.
- Other info: Diverse team with opportunities for growth and professional development.
The predicted salary is between 35000 - 45000 £ per year.
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join the Close Brothers Motor Finance Team where you will support the delivery of our regulatory obligations to monitor the intermediaries each business has a commercial relationship with, to ensure that best practice standards are followed, and that customer harm is prevented. Working as part of the Retail Intermediary Oversight team our ideal team member will have previous experience in supporting the management and administration of the Intermediary of Concern process, conducting Conduct health checks reviews of dealers and brokers (intermediaries), holding stakeholders accountable for deadlines associated within these processes and liaising with senior stakeholders to develop and improve processes with excellent relationship building and management skills.
Responsibilities:- Administration of the Partner Conduct Health Check Review process including completing risk assessments to select intermediaries for review, conducting the reviews, evaluating responses and evidence received, determining remedial actions and completing the health check review report.
- Administration of the Intermediary of Concern process including completing investigations to determine the level of risk to CBMF and appropriate actions, whilst also engaging relevant stakeholders to assist.
- Effective documentation and management of follow up of actions through to completion.
- Producing data analysis and management information for senior stakeholders relating to intermediaries of concern and health check reviews.
- Producing reports and capturing minutes for the Intermediary Oversight Forum and presenting papers where appropriate.
- Supporting the Senior Analyst and the Intermediary Risk and Control Manager in coordinating working groups for high-risk concerns including taking minutes and distributing actions.
- Strong communication skills, both written and verbal with the ability to persuade at all levels.
- Effective root cause analysis skills.
- Strong attention to detail and organisation skills.
- Able to manage own diary and time whilst prioritising workloads.
- Able to handle difficult conversations in a face-to-face environment.
- Able to handle stressful situations in a calm professional manner.
- Experience in Financial Services.
- Experienced with managing and influencing senior managers.
- Development of effective management information.
- Sound knowledge of operational risk frameworks.
- Knowledge of regulatory environment.
We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at recruit.ssc@closebrothers.com or request a call back.
About Us: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
Intermediary Oversight Analyst (12 month FTC Maternity Cover) in Doncaster employer: Close Brothers.
Contact Detail:
Close Brothers. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intermediary Oversight Analyst (12 month FTC Maternity Cover) in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Close Brothers. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about how your skills match the job description and be ready to share examples from your experience.
✨Tip Number 3
Show off your personality! During interviews, let your passion for the role shine through. Remember, they want to see if you’ll fit into their team culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining us.
We think you need these skills to ace Intermediary Oversight Analyst (12 month FTC Maternity Cover) in Doncaster
Some tips for your application 🫡
Be Yourself: We want to see the real you! Don’t stress about ticking every box in the job description. Just be honest about your experiences and how they relate to the role. Your unique background could be exactly what we’re looking for!
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight your relevant skills, especially those related to communication and risk management, as these are key for the Intermediary Oversight Analyst position.
Showcase Your Skills: Use examples from your past experiences to demonstrate your strong attention to detail and ability to manage relationships. We love seeing how you’ve handled challenges and contributed to team success in previous roles.
Apply Through Our Website: For a smooth application process, make sure to apply through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Close Brothers.
✨Know Your Stuff
Before the interview, make sure you understand the role of an Intermediary Oversight Analyst. Familiarise yourself with the key responsibilities like conducting health checks and managing the Intermediary of Concern process. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively communicated with stakeholders in the past. Think about times when you had to persuade or influence others, especially in challenging situations. This will demonstrate your ability to handle difficult conversations professionally.
✨Be Detail-Oriented
Attention to detail is a must for this job. During the interview, highlight your organisational skills and provide examples of how you've managed complex tasks or projects. You could mention how you’ve documented processes or followed up on actions to ensure completion, which aligns perfectly with the role's requirements.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle stress. Think of specific instances where you conducted risk assessments or dealt with high-pressure situations. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.