Empathy-Driven Customer Support Specialist - Hybrid in Doncaster

Empathy-Driven Customer Support Specialist - Hybrid in Doncaster

Doncaster Full-Time 28800 - 35200 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support customers with empathy and build strong relationships for successful outcomes.
  • Company: Join Close Brothers, a leading financial services company in the UK.
  • Benefits: Hybrid working model, competitive salary, and opportunities for personal growth.
  • Other info: Be part of a supportive team focused on collaboration and success.
  • Why this job: Make a real difference in customers' lives while developing your skills.
  • Qualifications: Experience in customer service, empathy, and strong IT skills required.

The predicted salary is between 28800 - 35200 Β£ per year.

Close Brothers is seeking a customer-focused team member to join its Customer Support Team in the UK.

The role involves managing relationships with customers on an individual basis to secure successful outcomes for both the customer and the business.

Ideal candidates will have prior experience in a customer-focused environment, the ability to handle vulnerable customers with empathy, and strong IT skills.

A structured process mindset and teamwork are essential for success.

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Empathy-Driven Customer Support Specialist - Hybrid in Doncaster employer: Close Brothers

At Close Brothers, we pride ourselves on being an inclusive employer that values diversity and promotes a healthy work-life balance through flexible working options. Our supportive work culture encourages professional growth and collaboration, allowing you to thrive in your role as a Governance Support Officer while contributing to meaningful governance activities within the Asset Finance Team. With opportunities to engage with senior stakeholders and develop your skills in a dynamic environment, Close Brothers is an excellent place to build a rewarding career.

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Contact Details:

Close Brothers Recruitment Team

We think you need these skills to ace Empathy-Driven Customer Support Specialist - Hybrid in Doncaster

Customer Relationship Management
Empathy
IT Skills
Teamwork
Structured Process Mindset
Problem-Solving Skills
Communication Skills