Close Brothers UK is seeking a Head of Customer Financial Support to lead strategy, performance and governance across Motor Finance and Premium Finance. You will shape how we support customers in financial difficulty while balancing outcomes, risk and commercial performance.
You will work with executive stakeholders, Credit Risk, Compliance and Operations to drive improvements, influence decisions and deliver market-leading results, while modelling inclusive leadership and autonomy.
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Chief of Customer Financial Support & Strategy in Doncaster employer: Close Brothers
Close Brothers is an excellent employer that values diversity and inclusivity, offering flexible work options to help you achieve a healthy work-life balance. As a Savings Analyst, you'll have the opportunity to contribute to meaningful insights that drive customer understanding and business growth, all while working in a supportive environment that encourages professional development and collaboration across teams. With a commitment to employee well-being and a focus on creating a self-service data culture, Close Brothers provides a rewarding workplace for those passionate about analytics and customer experience.