Relationship Manager in City of London

Overview

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don\’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join our expert team at Close Brothers Asset Finance, where you\’ll play a key role in growing our footprint within the Construction & Recycling sectors. As Part of our C&R business, you\’ll be responsible for meeting ambitious sales targets by providing tailored Asset Finance solutions and related services to businesses across the sector. This is a field based role, so you\’ll work from home, being based somewhere between South London, Surrey & West Sussex, so you can work effectively in that given territory. The role involves significant amounts of travel, so a valid drivers licence is required.

Responsibilities

• Proactively identify, pursue and convert new business opportunities to consistently meet or exceed sales targets.
• Build and maintain strong, long-lasting relationships with customers by understanding their needs and providing tailored solutions to foster repeat business.
• Manage the end-to-end sales cycle including ensuring timely and precise service delivery and providing customers with the relevant information to close the deal.
• Serve as a knowledgeable and credible finance partner by staying informed of relevant products, market trends, customer needs and competitive landscape.
• Act as a liaison between the company and its existing and prospective markets, negotiating terms of an agreement and closing sales while gathering valuable market and customer insights.
• Maintain accurate and up to date records of customer interactions, ensuring all compliance with both internal policies and external regulatory requirements.
• Work collaboratively with the Risk function to ensure the consistent alignment of objectives, adhering fully to the principles of the Enterprise Risk Management framework of the Close Brothers Group.
• Prepare comprehensive and well-structured credit applications to support informed lending decisions for customers.
• Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.
• Ensure you operate within the context of the FCA regulations at all times and that the Treating Customers Fairly initiative is fully adhered to.

Qualifications

• Experience in a customer-facing, Asset Finance sales environment, with a track record of consistently meeting or exceeding targets.
• Strong interpersonal skills and ability to effectively communicate at all levels.
• Sales driven with an ability to plan and manage own activities and contact strategy.
• Strong business and financial acumen.
• Excellent sales and negotiation skills.
• Valid UK drivers licence.

Optional Qualifications

• Some knowledge of the Construction & Recycling industries with a focus on asset/equipment expertise.
• Ability to analyse and interpret financial information.

Work Arrangement

• Hybrid working model balancing remote and office presence; hybrid working is supported for this role.