At a Glance
- Tasks: Engage and develop dealer partners to drive sustainable sales growth.
- Company: Join Close Brothers, a leading UK merchant banking group with a diverse and inclusive culture.
- Benefits: Enjoy private medical care, gym discounts, and a flexible hybrid working environment.
- Other info: Great career growth opportunities in a dynamic and supportive team.
- Why this job: Make a real impact by helping businesses thrive while developing your sales skills.
- Qualifications: Sales experience, strong communication skills, and a data-driven mindset are essential.
The predicted salary is between 40000 - 50000 £ per year.
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
The Sales Account Manager is responsible for re-engaging, retaining and developing dealer partners by consistently delivering our value proposition and delivering sustainable sales growth. Acting as a trusted commercial partner, the Account Manager helps dealer partners improve performance, remain compliant, and achieve sustainable growth through the effective use of our motor finance, insight, and support solutions.
RESPONSIBILITIES
The Direct Sales Account Manager brings our value proposition to life by:
- Building deep understanding of each dealer partner’s business model, objectives, challenges and growth plans.
- Translating our products, services, insight and expertise into clear, dealer specific commercial value.
- Positioning finance, data, regulatory support and operational solutions as enablers of dealer performance, not just funding.
- Providing insight led conversations using market, portfolio and consumer data to inform decision making.
- Acting as a trusted advisor, helping dealers navigate regulatory change, risk, and evolving customer expectations.
- Orchestrating internal expertise to deliver joined up, consistent and high-quality outcomes for dealer partners.
Relationship & Value Management
- Managing a book of accounts remotely.
- Maximise dealer value by aligning our value proposition to each partner’s objectives, performance gaps and growth opportunities.
- Deliver balanced performance across sales activity, revenue, margin quality and operational efficiency.
- Proactively manage dealer engagement, expectations and satisfaction, ensuring regular, purposeful and value led interactions.
- Support dealer partners to set, track and achieve business, funding and forecourt objectives.
- Identify early indicators of risk or underperformance and take appropriate, timely action to protect outcomes for both parties.
- Educate dealer partners on credit appetite, proposal quality and process efficiency to drive “first call resolution” outcomes.
- Consistently demonstrate the agreed sales and relationship approach when engaging dealer partners.
Territory & Growth Management
- Delivering sustained commercial sales growth, exceeding sales targets and KPIs.
- Manage the territory strategically, using data and insight to prioritise activity and opportunity in an organised manner.
- Identify and convert new business opportunities through targeted prospecting, referrals and networking.
- Develop and execute structured acquisition and growth plans for both new and existing dealer partners.
- Build and maintain a healthy pipeline of opportunities across all stages of the sales process.
- Lead effective negotiations, supported by clear commercial rationale and internal alignment.
- Ensure all dealer visits and engagements are well planned, outcome focused and value led.
- Confidently present finance and digital solutions, clearly articulating dealer benefit and differentiation.
Business Partnering & Collaboration
- Work collaboratively with internal teams including Credit, Operations, Compliance, Marketing, Complaints and Business Assurance to deliver a seamless dealer experience.
- Monitor service performance against agreed standards and proactively address issues or recurring failures.
- Champion the dealer perspective internally, ensuring partner needs and feedback inform decision making.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:
- Phone / video selling excellence.
- Objection handling at speed.
- Time management across many accounts.
- CRM fluency.
- Data-driven selling.
- Comfort with scripts and automation tools.
- Experience of successfully working to sales targets and KPI.
- Ability to adapt and pivot in a fast-paced environment.
- Prioritises team goals and supports colleagues to achieve collective outcomes.
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE/ARE:
- Strong experience working within a structured, value led sales process.
- Demonstrated ability to deliver insight driven, engaging and tailored presentations.
- Track record of adding measurable value through relationship management.
- Comfortable working to balanced commercial, quality and activity targets.
- Strong influencing, negotiation and stakeholder management skills.
- High level of digital and IT capability, including PowerPoint, Excel and CRM systems.
- Experience within motor finance, automotive or related financial services sectors.
- Working knowledge of relevant regulatory frameworks (e.g. FCA, CCA, AML, data protection).
- Advanced CRM usage to plan, prioritise and manage territory performance.
- Experience of advanced or consultative selling methodologies.
We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at recruit.ssc@closebrothers.com or request a call back.
ABOUT US
For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers
To find out more about life at Close Brothers: https://www.closebrothers.com/life-close-brothers#374017299-899295541
To find out more about our benefits: https://www.closebrothers.com/employee-benefits
To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion ¦ Close Brothers Group
The Company
Close Brothers is a UK specialist banking group providing lending and deposit taking. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.
Our specialist lending and deposit solutions include:
- Commercial: Offers specialist and predominantly secured lending principally to the SME market.
- Retail: Provides intermediated finance through motor dealers, motor finance brokers and insurance brokers, and savings products for individuals and corporates.
- Property: Offers residential development finance to established UK property developers, funding for commercial properties, and bridging and refurbishment loans.
At Close Brothers, we are here to help people and businesses thrive over the long term. Through our deep sector knowledge and expertise, focus on delivering excellent and specialist service, and strength of established relationships, we support our customers through the cycle. Our values of deep expertise, consistent service and long-term relationships embody our distinctive culture and customer-centric approach. We also recognise our responsibility to help address the social, economic and environmental challenges facing our businesses, employees and customers, now and into the future.
The Benefits
- Private medical.
- Discounted health checks.
- Stakeholder pension contribution.
- Gym discounts.
- Cycle to work scheme.
- Purchase additional holiday.
Sales Account Manager employer: Close Brothers Group
Close Brothers is an exceptional employer that values diversity and inclusivity, offering flexible work options to help employees balance their professional and personal lives. As a Sales Account Manager, you will thrive in a supportive environment that encourages growth through collaboration and insight-driven strategies, while enjoying a range of benefits including private medical care and gym discounts. With a commitment to employee development and a strong focus on long-term relationships, Close Brothers provides a rewarding career path in the heart of the UK banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Get to know the company inside out! Research Close Brothers, their values, and what they stand for. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate how your skills align with the Sales Account Manager role. Think about specific examples from your past experiences that demonstrate your ability to drive sales and build relationships.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. Plus, it’s a great way to get your name out there and potentially get a referral!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t stress about ticking every box in the job description. Just be honest about your experiences and how they relate to the role. Authenticity goes a long way!
Tailor Your Application:Make sure to customise your application for the Sales Account Manager position. Highlight your relevant skills and experiences that align with our value proposition and the responsibilities outlined in the job description.
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive sales growth and manage relationships effectively. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Close Brothers Group
✨Know Your Dealer Partners
Before the interview, take some time to research Close Brothers and their dealer partners. Understand their business models, objectives, and challenges. This will help you demonstrate how you can add value and act as a trusted advisor.
✨Showcase Your Sales Skills
Prepare to discuss your experience with phone and video selling, objection handling, and data-driven selling. Be ready to share specific examples of how you've met sales targets and KPIs in the past, as this will highlight your ability to deliver results.
✨Be Insightful and Engaging
Practice delivering insight-led conversations using market and consumer data. Think about how you can translate Close Brothers' products and services into clear, dealer-specific commercial value during your interview.
✨Demonstrate Collaboration
Since the role involves working closely with internal teams, be prepared to discuss how you've successfully collaborated in previous roles. Share examples of how you've championed partner needs and addressed issues proactively to ensure a seamless experience.
