At a Glance
- Tasks: Support Sales Managers by analysing data and enhancing broker relationships.
- Company: Join Close Brothers, a leading UK merchant banking group with a diverse culture.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive work-life balance.
- Why this job: Make a real impact in sales while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and ability to interpret data; experience with Salesforce is a plus.
- Other info: Inclusive recruitment process with opportunities for career growth.
The predicted salary is between 28800 - 43200 Β£ per year.
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you donβt tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Premium Finance Team where you will enable the Sales Managers to sell β increasing finance penetration of the existing broker portfolio, retention of existing accounts/contracts, and conversion of new business leads.
Working as part of the Sales Operations team our ideal team member will have previous experience in analysing large amounts of data from multiple sources, summarising it effectively to pick out key trends and topics to be relayed to the broker with excellent commercial awareness, balanced with good risk management values.
RESPONSIBILITIES- Ensure that you maintain regular scheduled contact with the Sales Managers, ideally daily.
- Ensure any Sales Manager requests for rates papers are interpreted accurately, and questioned wherever necessary to reduce errors.
- Use Salesforce to identify new business leads assigned to Sales Managers, completing basic pre-onboarding checks to streamline the process and minimise the risk of missing or incomplete documentation.
- Work closely with Sales Managers to drive up finance penetration, broker retention, and successful new business onboarding.
- Build and maintain strong, effective working relationships with Brokers.
- Ensure all relevant broker contact is logged in Salesforce to assist the Sales Manager in maintaining relationships.
- Make use of available data to support the Sales Managers in having value-add conversations with their brokers.
- An ability to work independently, whilst still contributing to the team dynamic.
- The ability to build and maintain relationships both internally and externally.
- Client centric and always put the customer at the heart of everything you do.
- The ability to interpret data from multiple sources.
- An ability to effectively prioritise and execute tasks in a high-pressure environment.
- Strong planning and delivery management.
- Excellent written and oral communication skills.
- Good knowledge of Microsoft Excel, Salesforce.
- Knowledge of the insurance market / regulatory requirements.
We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us or request a call back.
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
Sales Support Executive in London employer: Close Brothers Group
Contact Detail:
Close Brothers Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Support Executive in London
β¨Tip Number 1
Network like a pro! Reach out to current employees at Close Brothers on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
β¨Tip Number 2
Prepare for the interview by knowing your stuff! Research Close Brothers, their values, and recent news. This shows you're genuinely interested and helps you connect your skills to what they need.
β¨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on how you can demonstrate your ability to analyse data and build relationships, as these are key for the Sales Support Executive role.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and show your enthusiasm for joining the team.
We think you need these skills to ace Sales Support Executive in London
Some tips for your application π«‘
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so donβt be afraid to show your unique style and experiences.
Tailor Your Application: Make sure to customise your application for the Sales Support Executive role. Highlight your relevant skills and experiences that align with the job description, especially your ability to analyse data and build relationships.
Showcase Your Communication Skills: Since excellent written communication is key for this role, pay attention to your language and structure. Keep it clear and concise, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets to us quickly and efficiently, plus youβll find all the info you need about the role there!
How to prepare for a job interview at Close Brothers Group
β¨Know Your Numbers
As a Sales Support Executive, you'll be dealing with data all the time. Brush up on your ability to analyse and interpret data from multiple sources. Be prepared to discuss how you've used data in past roles to identify trends or support sales strategies.
β¨Build Rapport
Since this role involves maintaining relationships with Sales Managers and Brokers, practice your relationship-building skills. Think of examples where you've successfully built strong working relationships and be ready to share them during the interview.
β¨Master Salesforce
Familiarise yourself with Salesforce if you haven't already. Understand its functionalities and how it can streamline processes. You might be asked about your experience with it, so having specific examples of how you've used Salesforce to manage leads or contacts will give you an edge.
β¨Client-Centric Mindset
Showcase your client-centric approach by preparing examples of how you've put customers at the heart of your work. Think about times when you've gone above and beyond to meet client needs or improve their experience, as this aligns perfectly with what Close Brothers values.