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- Tasks: Support Client Managers in delivering innovative funding solutions and exceptional customer service.
- Company: Join a leading finance team focused on client success and innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real difference in client relationships.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting career path with potential for advancement in the finance sector.
The predicted salary is between 36000 - 60000 £ per year.
Join the Close Brothers Invoice Finance (CBIF) team where you will provide support to our Client Managers in delivering innovative funding solutions and outstanding customer service to clients operating Invoice Discounting, IDeal, Factoring and ABL facilities.
Responsibilities
- Provide on hand support for client managers with effective handling of client queries, requests, internal administrative and reporting requirements.
- Deliver outstanding customer service and strong customer retention behaviours.
- Maintain our processes and systems in respect of agreement changes, aligned to our business authorities. This includes variation letters and legal documentation requests.
- Handle client.
Client Executive in London employer: Close Brothers Group
Contact Detail:
Close Brothers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on a Client Executive role.
✨Tip Number 2
Prepare for those interviews! Research Close Brothers Invoice Finance and understand their services. Be ready to discuss how you can support client managers and enhance customer service.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your experience with client queries and administrative tasks. We want to see how you can deliver outstanding service and retain clients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Close Brothers Invoice Finance.
We think you need these skills to ace Client Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Client Executive role. Highlight any previous experience in customer service or finance, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Close Brothers Invoice Finance and how you can contribute to our team. Keep it concise but engaging!
Showcase Your Communication Skills: As a Client Executive, communication is key. In your application, demonstrate your ability to handle client queries effectively. Use clear and professional language to show us you can represent our brand well.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it more efficiently. Plus, it’s super easy!
How to prepare for a job interview at Close Brothers Group
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of Invoice Discounting, Factoring, and ABL facilities. Brush up on the specific services offered by Close Brothers Invoice Finance so you can speak confidently about how you can support Client Managers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about situations where you handled client queries effectively or went above and beyond to retain a customer. This will demonstrate your ability to align with their strong customer retention behaviours.
✨Be Ready for Administrative Questions
Since the role involves handling internal administrative tasks, be prepared to discuss your organisational skills. You might be asked how you manage multiple requests or maintain accurate records, so have some strategies in mind that showcase your attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what challenges the Client Managers face. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.