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- Tasks: Monitor and process payments while ensuring accuracy and compliance.
- Company: Join Close Brothers, a leading UK merchant banking group with a diverse culture.
- Benefits: Enjoy hybrid working, competitive salary, and support for work-life balance.
- Why this job: Be part of a dynamic team making a real impact in financial services.
- Qualifications: Organised, numerate, and able to thrive under pressure; Excel skills are a plus.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Payment Services Team where you will monitor, reconcile, analyse, and process all incoming and outgoing payments for the business, oversight is provided by Finance. Working as part of the Payment Services team our ideal team member will have previous experience in ensuring positive outcomes for both customers and partners at every interaction with excellent attention to detail.
RESPONSIBILITIES
- Processing of inbound and outbound payments
- Checking and Processing payment requests using an online banking portal
- Daily new business payouts to our dealer and broker partners
- Daily Exception Reporting and resolving any errors highlighted in the report
- Daily Direct Debit Processing
- Conducting secondary checks of overpayments and refunds prior to payment
- Settlement Excess – working the weekly report refunding any money due to customers
- Reconciliation of all cash books UK, Ireland and Channel Islands:
- Daily Cash and card payment input and reconciliation
- Bank Reconciliation and Analysis
- New Business Contra input and reconciliation
- Suspense Account reconciliation includes tracing and allocation of funds and return to sender
- Monitoring, reporting and associated administration:
- Posting payments received
- Handle general queries – Telephone/email/post from internal and external contacts
- Customer Credit Referencing Agency (CRA) records are updated online in live
- Scanning and banking cheques received
- Any other ad hoc tasks as required by the business.
- Ensure that all Governance and Compliance requirements/controls, for example segregation of duties or four eyed checks are adhered to and all reporting and checking activities required by the Regulatory Bodies are carried out to the standards required.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:
- Highly organised and numerate
- Flexible and able to cope well in a high-pressured environment
- The ability to work well as part of a team and on your own
- The ability to concentrate on figures for long periods of time and work to strict deadlines
- Strong MS Excel skills
- Willing to learn and develop
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:
- Previous analysis/banking reconciliation, general bookkeeping, or exposure in basic accounting
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us or request a call back.
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
Payment Services Executive in Doncaster employer: Close Brothers Group
Contact Detail:
Close Brothers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payment Services Executive in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the Payment Services field on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to payment processing and reconciliation. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your attention to detail during interviews. Bring examples of how you've successfully managed payments or resolved discrepancies in the past. It’s all about demonstrating your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Payment Services Executive in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Payment Services Executive role. Highlight any relevant experience in payment processing, reconciliation, or customer service to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining Close Brothers and how your background makes you a great fit for the team. Keep it concise but engaging!
Showcase Your Attention to Detail: Since this role requires excellent attention to detail, consider including examples in your application that demonstrate your ability to manage numbers accurately and efficiently. We love candidates who can spot the little things!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Close Brothers Group
✨Know Your Numbers
As a Payment Services Executive, you'll be dealing with figures all day. Brush up on your numerical skills and be prepared to discuss how you've handled financial data in the past. Maybe even bring along an example of a reconciliation or analysis you've done!
✨Showcase Your Attention to Detail
This role requires excellent attention to detail, so be ready to demonstrate this during your interview. You could mention specific instances where your meticulous nature helped avoid errors or improved processes. It’s all about showing you can keep things accurate!
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to payment processing or customer queries. Think through how you would handle issues like payment discrepancies or customer complaints. Practising these scenarios can help you feel more confident.
✨Highlight Your Team Spirit
While you’ll need to work independently, being part of a team is crucial. Share examples of how you've collaborated with others in previous roles, especially in high-pressure environments. This will show that you can contribute positively to the Payment Services Team.
