At a Glance
- Tasks: Support dealer partners and manage compliance tasks in a dynamic team environment.
- Company: Join Close Brothers, a leading UK specialist banking group with a focus on inclusivity.
- Benefits: Enjoy hybrid working, private medical care, gym discounts, and a stakeholder pension.
- Other info: Flexible working options available to help balance work and personal life.
- Why this job: Make a real impact while developing your skills in a supportive workplace.
- Qualifications: Strong customer service skills and attention to detail are essential.
The predicted salary is between 25650 - 31350 £ per year.
At Close Brothers we welcome applications from people of all backgrounds, including those without financial services experience, and encourage you to apply even if you meet every requirement. We value different perspectives and are committed to creating an open and inclusive workplace where everyone can contribute and develop. We are open to discussing flexible working options that can help you balance your work and personal commitments.
Join the Close Brothers Business Services Team, where you will support partner hubs, dealer partners and wider retail teams with a range of central operational and compliance tasks. You will work with internal stakeholders, customers and external partners and use your administration, customer service and regulatory compliance skills to ensure accurate processes, effective risk management and a high-quality service experience.
Responsibilities:
- Partner & Dealer Administration: Support the onboarding and maintenance of dealer and broker relationships, including compliance checks, partner data management, commission updates, and funding approvals.
- Customer & Operational Support: Deliver efficient support to customers and stakeholders, managing enquiries, processing customer requests, and ensuring accurate record keeping across multiple systems.
- Regulatory & Compliance Activities: Complete GDPR-related requests, support regulatory processes, maintain accurate customer credit information, and adhere to all governance, audit, and compliance requirements.
- Financial Crime & Risk Management: Conduct sanctions screening, transaction monitoring, credit file investigations, and other financial crime prevention activities to support a robust control environment.
- Reporting & Business Administration: Produce management information, monitor operational activities, manage correspondence, and support business reporting requirements for key stakeholders and regulatory reviews.
You will bring experience and skills such as:
- Strong customer service skills
- Attention to detail
- Ability to manage several tasks at once and think quickly
- Able to prioritise work and meet deadlines
- Strong communication skills
- Able to work well both in a team and independently
As a Disability Confident Employer, we are committed to an inclusive and accessible recruitment process. We recognise that some candidates may require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at recruit.ssc@closebrothers.com or request a call back.
At Close Brothers we support employees to balance their work and personal commitments, and in this role, you will be able to enjoy hybrid working.
The company Close Brothers is a UK specialist banking group providing lending and deposit taking. We employ approximately 2,600 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.
Our specialist lending and deposit solutions include:
- Commercial: Offers specialist and predominantly secured lending principally to the SME market.
- Retail: Provides intermediated finance through motor dealers, motor finance brokers and insurance brokers, and savings products for individuals and corporates.
- Property: Offers residential development finance to established UK property developers, funding for commercial properties, and bridging and refurbishment loans.
At Close Brothers, we help people and businesses thrive over the long term. Our cultural attributes of Expertise, Service and Relationships embody our distinctive culture and customer-centric approach.
The Benefits:
- Private medical
- Discounted health checks
- Stakeholder pension contribution
- Gym discounts
- Cycle to work scheme
- Purchase additional holiday
Business Services Executive in Doncaster employer: Close Brothers Group
Close Brothers Group is an exceptional employer that prioritises employee development and a collaborative work culture, making it an ideal place for those looking to grow in the Facilities & Workplace Services sector. With a strong commitment to sustainability and operational excellence, employees benefit from a supportive environment that encourages innovation and teamwork, all while working in dynamic UK locations that foster a sense of community and purpose.
StudySmarter Expert Advice🤫
We think this is how you could land Business Services Executive in Doncaster
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Close Brothers Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Services Executive in Doncaster
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Close Brothers Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Close Brothers Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Close Brothers Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Close Brothers Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Close Brothers Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Close Brothers Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
