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- Tasks: Support the Credit Control Supervisor in collecting invoices and managing customer accounts.
- Company: Close Brothers, a diverse and inclusive workplace that values all backgrounds.
- Benefits: Flexible work options, supportive environment, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real impact on financial operations.
- Qualifications: Strong communication skills and a willingness to learn about credit control.
- Other info: Great opportunity for career development in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join Close Brothers Vehicle Hire Team where you will support the Credit Control Supervisor to collect all invoices due from our customers and communicate with our customers regularly to keep bad debt to a minimum.
RESPONSIBILITIES- Control and monitor all allocated accounts
- Collection of aged debt by means of telephone customer contact, keeping aged debt and general bad debt provisions within KPIs
- Assisting the Credit Control Supervisor with overall cash collection and ensure targets are achieved
- Logging and resolving customer invoice queries in a timely manner
- Monitor and elevate any concerns regarding customers trading history to the appropriate senior manager
- Support the Head of Credit Risk and Collections legal collections and any recovery of assets/debt that may occur
- Liaise and support billing with any customer issues that may arise
- Producing and issuing statements to customers
- Provide support to any daily/monthly tasks as required
Credit Controller (12month FTC) employer: Close Brothers Group
Contact Detail:
Close Brothers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (12month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Close Brothers and understand their values around diversity and inclusivity. Tailor your answers to show how you align with their culture and how you can contribute to the team.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll be liaising with customers regularly. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Close Brothers team.
We think you need these skills to ace Credit Controller (12month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Credit Controller role. Highlight any previous experience in credit control or debt collection, and don’t forget to mention your ability to communicate effectively with customers.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background makes you a great fit. Be sure to mention your understanding of the importance of managing aged debt and maintaining customer relationships.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully resolved customer queries or issues in the past. This will demonstrate your ability to handle challenges and support the team in keeping bad debt to a minimum.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Close Brothers Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and debt collection. Brush up on your financial terminology and be ready to discuss how you've successfully managed accounts in the past. Highlight any KPIs you've met or exceeded in previous roles.
✨Showcase Your Communication Skills
Since you'll be communicating regularly with customers, it's crucial to demonstrate your communication skills during the interview. Prepare examples of how you've resolved customer queries or disputes effectively, showcasing your ability to maintain positive relationships.
✨Understand the Company Culture
Close Brothers values diversity and inclusivity, so do your homework on their culture. Be prepared to discuss how your background and experiences can contribute to their team. Show that you appreciate their flexible work options and are keen to find a balance between work and home life.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you've had to log and resolve invoice queries or manage aged debt. Practise articulating your thought process and the steps you took to achieve successful outcomes.