Relationship Manager

Relationship Manager

Birmingham Full-Time 54000 - 84000 £ / year (est.) No home office possible
Close Brothers Asset Finance

At a Glance

  • Tasks: As a Relationship Manager, you'll generate new business and build lasting customer relationships.
  • Company: Close Brothers is a leading UK merchant banking group focused on lending and asset finance.
  • Benefits: Enjoy hybrid working options, a supportive culture, and various employee perks.
  • Why this job: Join a diverse team that values inclusivity and offers opportunities for personal growth.
  • Qualifications: Experience in sales or customer-facing roles is preferred; strong communication skills are essential.
  • Other info: We celebrate diversity and are committed to making our recruitment process accessible for everyone.

The predicted salary is between 54000 - 84000 £ per year.

Overall SummaryAt Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don\’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join our expert team at Close Brothers Asset Finance, where you\’ll play a key role in growing our footprint within the Construction & Recycling sectors. As part of our C&R business, you\’ll be responsible for meeting ambitious sales targets by providing tailored Asset Finance solutions and related services to businesses across the sector.

We\’re looking for a confident, results‐orientated person with a strong Asset Finance sales background and a talent for building effective, lasting relationships with customers. Having a background in specialist C&R Equipment is a huge plus, but above all, we\’re looking for someone with initiative, commercial and financial acumen, and the motivation to succeed in a dynamic and rewarding environment.

This is a field based role, so you\’ll work from home, being based somewhere between Oxford and Birmingham, so you can work effectively in that territory of the M40 corridor. The role involves significant amounts of travel, so a valid driver\’s licence is required.

Responsibilities

Proactively identify, pursue and convert new business opportunities to consistently meet or exceed sales targets.

Build and maintain strong, long‐lasting relationships with customers by understanding their needs and providing tailored solutions to foster repeat business.

Manage the end‐to‐end sales cycle including ensuring timely and precise service delivery and providing customers with the relevant information to close the deal.

Serve as a knowledgeable and credible finance partner by staying informed of relevant products, market trends, customer needs and competitive landscape.

Act as a liaison between the company and its existing and prospective markets, negotiating terms of an agreement and closing sales while gathering valuable market and customer insights.

Maintain accurate and up to date records of customer interactions, ensuring all compliance with both internal policies and external regulatory requirements.

Work collaboratively with the Risk function to ensure the consistent alignment of objectives, adhering fully to the principles of the Enterprise Risk Management framework of the Close Brothers Group.

Prepare comprehensive and well‐structured credit applications to support informed lending decisions for customers.

Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.

Ensure you operate within the context of the FCA regulations at all times and that the Treating Customers Fairly initiative is fully adhered to.

We would love to hear from you if you have/are:

Experience in a customer‐facing, Asset Finance sales environment, with a track record of consistently meeting or exceeding targets.

Strong interpersonal skills and ability to effectively communicate at all levels.

Sales driven with an ability to plan and manage own activities and contact strategy.

Strong business and financial acumen.

Excellent sales and negotiation skills.

Valid UK driver\’s licence.

It is not essential but it would be great if you have:

Some knowledge of the Construction & Recycling industries (with a focus on asset/equipment expertise).

Ability to analyse and interpret financial information.

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long‐term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.

About UsFor roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers: https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits: https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment: Our Responsibility – Diversity and inclusion ¦ Close Brothers Group

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Relationship Manager employer: Close Brothers Asset Finance

Close Brothers Asset Finance is an exceptional employer that values diversity and inclusivity, offering flexible work options to help you achieve a healthy work-life balance. With a strong commitment to employee growth, you will have the opportunity to thrive in a supportive environment while building meaningful relationships with clients across the West Midlands. Join us to be part of a dynamic team where your contributions are recognised and rewarded.
Close Brothers Asset Finance

Contact Detail:

Close Brothers Asset Finance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relationship Manager

Tip Number 1

Familiarise yourself with the asset finance industry, especially in sectors like construction and engineering. Understanding the specific challenges and opportunities in these fields will help you engage more effectively with potential clients.

Tip Number 2

Network actively within your geographical area, particularly in the West Midlands. Attend local industry events or join relevant online forums to connect with potential customers and dealer introducers who can help you source leads.

Tip Number 3

Develop a clear customer contact strategy that outlines how you plan to reach out to existing and new clients. This proactive approach will demonstrate your self-motivation and ability to manage your own activities effectively.

Tip Number 4

Stay updated on market trends and competitor offerings. Being knowledgeable about emerging markets and shifts will not only enhance your credibility but also enable you to tailor your sales pitches to meet client needs more effectively.

We think you need these skills to ace Relationship Manager

Sales Strategy Development
Customer Relationship Management
Negotiation Skills
Market Analysis
Prospecting and Lead Generation
Interpersonal Skills
Communication Skills
Self-Motivation
Time Management
Financial Analysis
Problem-Solving Skills
Adaptability
Knowledge of Asset Finance Industry
Networking Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in asset finance or customer-facing roles. Emphasise your sales achievements and any specific industry knowledge that aligns with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and ability to build relationships. Mention how your previous experiences have prepared you for the responsibilities outlined in the job description.

Highlight Your Sales Strategy: In your application, discuss your approach to generating new business and managing customer relationships. Provide examples of how you've successfully met or exceeded sales targets in the past.

Showcase Your Adaptability: Since Close Brothers values diversity and inclusivity, mention any experiences that demonstrate your ability to adapt to different environments and work with diverse teams. This will show that you align with their company culture.

How to prepare for a job interview at Close Brothers Asset Finance

Research the Company

Before your interview, take some time to learn about Close Brothers and their values. Understanding their commitment to diversity and inclusivity will help you align your answers with their culture.

Demonstrate Your Sales Skills

Be prepared to discuss specific examples of how you've successfully generated new business in previous roles. Highlight your ability to build relationships and close deals, as these are key aspects of the Relationship Manager position.

Prepare Questions

Think of insightful questions to ask your interviewers about the role and the company. This shows your genuine interest and helps you assess if the company is the right fit for you.

Showcase Your Interpersonal Skills

As a Relationship Manager, strong communication is crucial. Be ready to demonstrate your interpersonal skills through your responses and by engaging with your interviewers during the conversation.

Relationship Manager
Close Brothers Asset Finance
Location: Birmingham

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