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For Companies At a Glance
- Tasks: Assist customers with enquiries and ensure smooth processing of requests.
- Company: Leading UK merchant banking group with a focus on customer success.
- Benefits: Hybrid working options for a balanced work-life environment.
- Why this job: Join a dynamic team and make a difference in B2B customer service.
- Qualifications: Experience in B2B banking or lending and strong communication skills.
- Other info: Opportunity for growth in a supportive and collaborative workplace.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK merchant banking group is looking for a customer service professional to join their Manchester office. The role involves addressing customer enquiries, processing requests, and ensuring compliance with policies.
Ideal candidates will have:
- Experience in customer services within B2B banking or lending
- Strong organisational skills
- The ability to communicate effectively across levels
This position allows for a mixture of hybrid working, promoting a balanced work-life environment.
B2B Customer Success Specialist in Manchester employer: Close Brothers Asset Finance
Contact Detail:
Close Brothers Asset Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Customer Success Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking or customer service sectors. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around customer service. We want you to show them you’re not just a fit for the role, but for their culture too.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various levels, being clear and confident in your responses will set you apart. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace B2B Customer Success Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in B2B customer service, especially within banking or lending. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer success and how your organisational skills can benefit us. Keep it concise but impactful!
Showcase Communication Skills: Since effective communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Close Brothers Asset Finance
✨Know Your B2B Banking Basics
Make sure you brush up on your knowledge of B2B banking and lending. Understand the common customer enquiries and challenges in this sector, as it will help you demonstrate your expertise and show that you're ready to tackle real-world scenarios.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where your organisational skills made a difference. Whether it was managing multiple customer requests or ensuring compliance with policies, having specific stories ready will highlight your ability to handle the demands of the role.
✨Practice Effective Communication
Since the role requires communicating across various levels, practice articulating your thoughts clearly and concisely. You might want to role-play potential interview questions with a friend to ensure you can convey your ideas effectively during the actual interview.
✨Embrace the Hybrid Work Culture
Familiarise yourself with hybrid working models and be prepared to discuss how you manage your time and productivity in such environments. Sharing your strategies for maintaining work-life balance will show that you’re adaptable and ready for the company's culture.
