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For Companies At a Glance
- Tasks: Support the Transport team by managing customer data and ensuring accuracy in statements.
- Company: Join Close Brothers, a leading UK merchant banking group that values diversity and inclusivity.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal development.
- Why this job: Kickstart your career in a supportive environment while making a real impact.
- Qualifications: Good IT skills, attention to detail, and excellent communication abilities.
- Other info: Flexible work options available to help you balance life and work.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Overall Summary
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Transport Team, based out of our East Kilbride offices. You will review and amend CCA Statements for all customers with regulated agreements, update information for UBOs/Corporate Entities/Sole Traders/Small Partnerships and Private Individuals, and collate requests for Asset Finance Audits. Working as part of the Transport team our ideal team member will have previous experience in providing excellent customer service, data entry, organisational and communication skills.
Responsibilities
- Investigate and update data entered into the system that may be incorrect or missing.
- Check and distribute annual statements to all customers with regulated agreements within the prescribed timeframe, and amend any inconsistencies identified during sense checks.
- Assist CB Treasury in Crown Place with the collation of all CBAF Finance Agreements for audit.
- Manually generate customer statements requested by various branches across the business, review for accuracy, and ensure amendments are made prior to issuance.
- Review details of assets loaded within our system and make any necessary amendments.
- Conduct thorough controls assurance reviews on all BBB‑backed facilities to ensure they are set to \”guaranteed\” or \”repaid\” and meet internal and external compliance standards.
- Validate that facility files and documents are complete, accurate, and free from errors.
- Identify and raise any failures in the lending process to Governance.
- When required, aid in providing redress to our customers following company policy and procedures.
What we require from you
- Good IT skills with experience of using MS Office.
- Data entry experience.
- High level of accuracy and attention to detail.
- Effective verbal and written communication skills.
- Effective organisational skills.
- Experience of providing excellent customer service.
Nice to have
- Proficient in relevant computer applications such as MS Office.
- Formal computer training.
Inclusive recruitment
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long‑term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.
Company overview
Close Brothers is a leading UK merchant banking group providing lending, deposit‑taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
Seniority level
Entry level
Employment type
Full‑time
Job function
Administrative
#J-18808-Ljbffr
Administration Assistant (12 month FTC) employer: Close Brothers Asset Finance
Contact Detail:
Close Brothers Asset Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant (12 month FTC)
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Administration Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Close Brothers and understanding their values. This will help you tailor your answers and show that you're genuinely interested in being part of their diverse and inclusive team.
✨Tip Number 3
Practice common interview questions related to customer service and data entry. We all know that confidence is key, so rehearse your responses to ensure you come across as calm and collected during the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Close Brothers team.
We think you need these skills to ace Administration Assistant (12 month FTC)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administration Assistant role. Highlight your relevant experience, especially in data entry and customer service, to show us you’re the perfect fit!
Show Off Your Skills: Don’t hold back on showcasing your IT skills and attention to detail. Mention any specific software you’ve used, like MS Office, and give examples of how you’ve maintained accuracy in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We want to see your communication skills shine through right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Close Brothers Asset Finance
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administration Assistant role. Familiarise yourself with tasks like data entry, customer service, and compliance checks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your IT Skills
Since good IT skills are essential for this role, be prepared to discuss your experience with MS Office and any other relevant software. You might even want to mention specific projects where you used these tools effectively, demonstrating your ability to handle the technical aspects of the job.
✨Highlight Your Attention to Detail
Given the importance of accuracy in this position, think of examples from your past work where your attention to detail made a difference. Whether it was catching an error in a report or ensuring customer information was correct, these anecdotes will illustrate your capability to maintain high standards.
✨Prepare Questions About Inclusivity
Close Brothers values diversity and inclusivity, so prepare thoughtful questions about their workplace culture. This shows that you align with their values and are keen to contribute to a positive environment. It also gives you insight into whether the company is the right fit for you.
