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- Tasks: Welcome visitors and assist with meetings, ensuring a smooth experience.
- Company: Join a leading brand known for valuing its team and providing a great work environment.
- Benefits: Enjoy a competitive pay of £14.75 per hour and work in a modern building with top-tier facilities.
- Why this job: Perfect for people lovers who thrive in high-end customer service and enjoy creating great first impressions.
- Qualifications: Must have 2+ years in a customer-facing role, preferably in corporate or hotel settings.
- Other info: We are an equal opportunities employer, welcoming diverse applicants.
Front of House Assistant – (part-time, 5hrs per day Mon-Fri)
London, Chiswick – £14.75 per hour
Are you a people person with a passion for delivering five-star service? We\’re looking for a friendly and professional individual to provide a warm welcoming outlook with outstanding support to clients and guests.
This role is perfect for someone with a high-end customer service background who enjoys interacting with people and creating a great first impression. Along with reception duties, you\’ll also assist with various administrative tasks.
You\’ll be joining a well known industry leading brand that truly values its team, offering a fantastic work environment. Plus, you’ll be working in a modern building with top-tier facilities.
What You’ll Be Doing:
- Greet all visitors with a warm, professional welcome and assist with meetings, seminars, and events.
- Support meeting hosts by ensuring bookings and client requirements are managed smoothly.
- Answer calls with confidence and professionalism.
- Follow security procedures, ensuring all visitors display the correct passes.
- Work closely with reception, Front of House teams, service desks, catering, cleaning, and security to ensure everything runs seamlessly.
- Assist with client and guest parking requests
- Assist with client locker requests and key programming
What We’re Looking For:
- A natural ability to build strong relationships with colleagues, clients, and guests.
- At least 2 years’ experience in a customer-facing role.
- Background in a corporate or hotel environment.
- Excellent communication and interpersonal skills.
- A keen eye for detail and the ability to offer a personalised experience by remembering client preferences.
💼 Ready to bring your skills to a dynamic team? Apply now!
We are an equal opportunities employer. We welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/beliefs, sexual orientation, or age.
Front of House Assistant employer: Clockwork
Contact Detail:
Clockwork Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Make sure to showcase your people skills during the interview. Practice scenarios where you had to handle difficult customers or create a positive experience for guests, as this role is all about delivering five-star service.
✨Tip Number 2
Familiarize yourself with the company’s values and culture. Being able to align your personal values with those of the company can make a strong impression and show that you’re a great fit for their team.
✨Tip Number 3
Prepare to discuss your previous experience in customer-facing roles. Highlight specific examples from your past jobs that demonstrate your ability to build relationships and provide exceptional service.
✨Tip Number 4
Since attention to detail is crucial for this position, be ready to share instances where your keen eye for detail made a difference in your work. This could include remembering client preferences or ensuring smooth operations during events.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in high-end environments. Emphasize any roles where you interacted with clients and provided exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering five-star service. Mention specific experiences where you created a great first impression or handled challenging situations with professionalism.
Highlight Relevant Skills: In your application, focus on your communication and interpersonal skills. Provide examples of how you've built strong relationships with clients and colleagues in previous roles.
Show Enthusiasm: Convey your excitement about the opportunity to work in a dynamic team and contribute to a welcoming environment. Let your personality shine through in your application to reflect your friendly demeanor.
How to prepare for a job interview at Clockwork
✨Show Your People Skills
As a Front of House Assistant, your ability to connect with people is crucial. Be prepared to share examples of how you've successfully interacted with clients or guests in previous roles, highlighting your friendly and professional demeanor.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail. During the interview, mention specific instances where your attention to detail made a difference, whether it was in managing bookings or remembering client preferences.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a customer service context. Think about how you would handle difficult situations, such as an unhappy guest or a scheduling conflict, and be ready to discuss your approach.
✨Research the Company Culture
Understanding the company’s values and work environment can give you an edge. Familiarize yourself with their brand and any recent news or initiatives, so you can align your answers with what they value in their team members.
