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- Tasks: Lead a team to manage complex telecom billing processes and ensure accuracy.
- Company: Join a dynamic telecom company focused on innovation and customer satisfaction.
- Benefits: Enjoy free parking, 25 days off, bonuses, and a pension scheme.
- Why this job: This role offers growth opportunities in a fast-paced environment with a focus on teamwork.
- Qualifications: Experience in telecom billing and team management is essential; strong Excel skills required.
- Other info: Desirable skills include SQL and experience in satellite communications.
Our client is seeking an experienced Billing Manager to oversee complex billing processes and manage a team. Candidates must have expertise in telecoms billing, strong leadership skills, and attention to detail. Key Responsibilities: * Manage systems and processes for customer accounts, billing profiles, and provisioning orders. * Oversee monthly billing cycles, ensuring accuracy and resolving errors prior to invoice processing. * Handle billing queries and provide analytical reports. * Ensure compliance with SLAs for ticket management and query resolution. * Liaise with customers, suppliers, and internal teams to ensure timely and accurate processes. * Approve supplier invoices and manage purchase ledger activity. * Deliver training and support for billing systems. * Escalate and resolve complaints efficiently. Requirements: * Proven experience in team management and telecoms billing. * Strong skills in Excel (pivot tables, charts, lookups) and attention to detail. * Ability to prioritise, multitask, and work under pressure. * Excellent communication skills and proactive problem-solving abilities. * Flexible, organised, and customer focused. Desirable: * Experience with SQL, Access, or ERP systems (e.g., Navision). * Background in the satellite communications or cellular/telecoms sectors. Benefits: * Free Parking * 25 days + Bank Holidays * Bonus and Pension Scheme * Paying up to £50k Our client is a Disability Confident employer. Clockwork Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Clockwork is an Equal Opportunities Employer. By applying for this role your details will be submitted to Clockwork Recruitment. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Telecoms Billing Manager employer: Clockwork Recruitment Ltd
Contact Detail:
Clockwork Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecoms Billing Manager
✨Tip Number 1
Make sure to highlight your experience in telecoms billing during any networking opportunities. Connect with professionals in the industry on platforms like LinkedIn and engage in discussions about billing processes to showcase your expertise.
✨Tip Number 2
Prepare for potential interviews by brushing up on your knowledge of billing systems and processes. Be ready to discuss specific examples of how you've managed billing cycles and resolved errors in the past.
✨Tip Number 3
Demonstrate your leadership skills by sharing experiences where you successfully managed a team or trained others in billing systems. This will show that you can handle the responsibilities of a Billing Manager effectively.
✨Tip Number 4
Familiarize yourself with the specific tools mentioned in the job description, such as Excel and any ERP systems. If you have experience with SQL or Access, be prepared to discuss how you've used these tools to enhance billing processes.
We think you need these skills to ace Telecoms Billing Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in telecoms billing and team management. Use specific examples that demonstrate your expertise in overseeing complex billing processes and resolving issues.
Showcase Leadership Skills: Since the role requires strong leadership skills, include details about your previous management experiences. Describe how you have successfully led teams and delivered training or support for billing systems.
Detail Your Technical Skills: Mention your proficiency in Excel, including specific functions like pivot tables and lookups. If you have experience with SQL, Access, or ERP systems, be sure to highlight that as well.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'attention to detail', 'customer-focused', and 'proactive problem-solving' to make your application stand out.
How to prepare for a job interview at Clockwork Recruitment Ltd
✨Showcase Your Telecoms Billing Expertise
Make sure to highlight your experience in telecoms billing during the interview. Be prepared to discuss specific billing processes you've managed and any challenges you've overcome in this area.
✨Demonstrate Leadership Skills
Since the role involves managing a team, share examples of how you've successfully led teams in the past. Discuss your approach to team management, including how you motivate and support your team members.
✨Prepare for Technical Questions
Brush up on your Excel skills, especially pivot tables and lookups, as well as any relevant experience with SQL or ERP systems. Be ready to answer technical questions that assess your proficiency in these areas.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you handle billing queries and customer interactions.
