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For Companies At a Glance
- Tasks: Lead retail and e-commerce operations, driving sales and managing a high-performing team.
- Company: Join a thriving, family-owned business with a loyal customer base and great reputation.
- Benefits: Enjoy a competitive salary, performance bonuses, 25 days holiday, and store discounts.
- Why this job: Take ownership of key revenue streams in a dynamic, entrepreneurial environment with growth opportunities.
- Qualifications: 3+ years in retail management, digital marketing experience, and strong leadership skills required.
- Other info: Clockwork Recruitment is an Equal Opportunities Employer.
Our client, a thriving, family-owned business with a loyal customer base and a great reputation, is looking for a motivated and commercially minded General Manager - Retail & E-Commerce to lead their Shop and e-commerce operations. This is a fantastic opportunity for someone with retail and digital sales experience to take ownership of a key revenue stream and drive business growth.
What you’ll be doing:
- Full P&L responsibility, ensuring sales, profit, and KPIs are met
- Leading and developing a high-performing team to deliver excellent customer service
- Growing shop and e-commerce sales while identifying new revenue opportunities
- Creating financial reports, analysing performance, and implementing action plans
- Managing stock, budgets, and daily operations efficiently
- Ensuring top-quality standards in the Shop
What we’re looking for:
- At least 3 years' experience in retail management, ideally in a fast-paced environment
- Experience in digital marketing and e-commerce growth
- Strong commercial awareness with a proven ability to drive revenue
- Excellent leadership and people management skills
- Passion for product, retail, and hospitality
What’s on offer:
- Competitive salary plus performance-based bonus
- 25 days holiday plus bank holidays
- Company pension scheme
- Store discount and free parking
- A dynamic and entrepreneurial work environment
General Manager employer: Clockwork Recruitment Ltd
Contact Detail:
Clockwork Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the company's values and culture. Since it's a family-owned business, showcasing your understanding of their ethos during interviews can set you apart from other candidates.
✨Tip Number 2
Prepare specific examples of how you've successfully driven revenue in previous roles. Highlighting your achievements in retail management and e-commerce will demonstrate your capability to meet the expectations of this position.
✨Tip Number 3
Network within the industry and connect with current or former employees of the company. This can provide you with insider insights and potentially valuable referrals that could enhance your application.
✨Tip Number 4
Stay updated on the latest trends in retail and e-commerce. Being able to discuss current market dynamics and how they could impact the business will show your commercial awareness and passion for the industry.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in fast-paced environments. Emphasise any achievements related to sales growth and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and e-commerce. Mention specific examples of how you've driven revenue and improved customer service in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills in digital marketing and e-commerce growth. Use metrics to demonstrate your commercial awareness and ability to meet KPIs.
Showcase Leadership Experience: Detail your experience in leading teams. Provide examples of how you've developed high-performing teams and fostered a positive work environment to enhance customer service.
How to prepare for a job interview at Clockwork Recruitment Ltd
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a high-performing team. Be prepared to discuss your previous leadership experiences, how you developed your team, and any specific strategies you used to enhance performance and customer service.
✨Demonstrate Commercial Awareness
This role requires strong commercial acumen. Familiarise yourself with the company's financials, recent sales trends, and market opportunities. Be ready to share insights on how you can drive revenue growth based on your understanding of the retail and e-commerce landscape.
✨Prepare for P&L Discussions
Since you'll have full P&L responsibility, brush up on your financial knowledge. Be ready to discuss how you've managed budgets in the past, your approach to creating financial reports, and how you've implemented action plans to improve profitability.
✨Highlight Your E-Commerce Experience
With a focus on both retail and e-commerce, it's crucial to showcase your digital marketing skills. Prepare examples of successful e-commerce strategies you've implemented, including any metrics that demonstrate growth in online sales.
