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For Companies At a Glance
- Tasks: Engage with customers, manage stock, and support daily retail operations.
- Company: Join a thriving, family-owned business with a loyal customer base.
- Benefits: Enjoy flexible hours, hands-on experience, and a vibrant team culture.
- Why this job: Perfect for those passionate about customer service and teamwork in a dynamic environment.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Opportunity to assist with social media content and events.
Our client, a thriving, family-owned business with a loyal customer base and a great reputation is looking for an enthusiastic Assistant Retail Manager to support our retail operations. This is not your typical retail role – it’s hands-on, fast-paced, and perfect for someone with a passion for customer service and teamwork.
What You’ll Be Doing:
- Engaging with customers, sharing product knowledge, and conducting tastings
- Assisting with stock control, including lifting and moving cases
- Handling phone calls, emails, customer orders, and general admin tasks
- Supporting sales and day-to-day retail operations, including opening, closing, and cash handling
- Helping with events and tours, ensuring a great customer experience
- Assisting with social media content and customer engagement
- Working flexible hours, including evenings and weekends
What We’re Looking For:
- Previous retail experience, ideally in a brewery or drinks-related setting
- Strong customer service and communication skills
- Ability to lift up to 25kg safely
- Good organisational and multitasking skills
- Familiarity with social media and content creation
- Availability to work evenings and weekends
Clockwork Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Clockwork is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Clockwork Recruitment. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Assistant Retail Manager employer: Clockwork Recruitment Ltd
Contact Detail:
Clockwork Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager
✨Tip Number 1
Familiarise yourself with the products and services offered by the business. Being knowledgeable about their offerings will not only help you engage with customers effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in previous roles. This will highlight your ability to maintain a positive customer experience, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your experience with social media and content creation. Since the role involves assisting with social media engagement, having specific examples of your past work or ideas for future content can set you apart from other candidates.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours, including evenings and weekends. Highlighting your availability and enthusiasm for working in a fast-paced environment will show that you're a great fit for the team.
We think you need these skills to ace Assistant Retail Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Retail Manager position. Tailor your application to highlight your relevant experience in customer service and retail.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, particularly in environments similar to a brewery or drinks-related setting. Emphasise your customer service skills and any relevant achievements.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job requirements, such as your ability to handle stock control and engage with customers effectively.
Highlight Flexibility: Since the role requires working flexible hours, including evenings and weekends, make sure to mention your availability in your application. This shows your commitment and willingness to meet the company's needs.
How to prepare for a job interview at Clockwork Recruitment Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Demonstrate Teamwork Skills
Since this role involves working closely with others, highlight your ability to collaborate effectively. Discuss past experiences where you successfully worked as part of a team to achieve common goals.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle various retail situations, such as managing stock control or dealing with customer complaints. This will show that you understand the hands-on nature of the job.
✨Familiarise Yourself with Social Media
As the role involves assisting with social media content, brush up on your knowledge of different platforms. Be prepared to share ideas on how you could engage customers online and promote events.
