At a Glance
- Tasks: Provide hands-on SAP support and improve IT systems in a dynamic manufacturing environment.
- Company: Join a leading manufacturer with a strong presence in Wrexham.
- Benefits: Enjoy a 4-day work week, competitive salary, and career growth opportunities.
- Why this job: Make a real impact on system performance and user experience while developing your skills.
- Qualifications: 2+ years of SAP support experience and strong communication skills.
- Other info: Stable role with long-term potential in a friendly, collaborative team.
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
£35,000 - £45,000 per annum (depending on skills and abilities)
Permanent opportunity in Wrexham
Why you will love this role:
- 4-day working week (Monday-Thursday)
- Broad exposure to SAP, IT systems, and business operations
- A role where your work directly impacts system performance and user experience
- Opportunity to develop both technical and functional SAP skills
- Stable environment with long-term career potential
The Role:
We are supporting our client to recruit a SAP / IT Support Analyst who will join a well-established manufacturing organisation where SAP plays a critical role in day-to-day operations. This is a hands-on, varied role combining SAP functional and technical support with wider IT systems responsibility - ideal for someone who wants ownership, visibility, and the opportunity to influence how systems evolve.
Responsibilities of the SAP / IT Support Analyst:
- Providing 1st & 2nd line SAP support across core ECC modules (SD, MM, PP, CO, FI)
- Troubleshooting issues, resolving incidents, and delivering system improvements
- Supporting ABAP developments, enhancements, and system modifications
- Working with reporting & analytics, including data transformations and extractors
- Delivering SAP changes and continuous system improvements
- Creating SAP training materials and supporting users across the business
- Supporting wider IT infrastructure including antivirus, VPN, hardware, and networks
- Managing IT suppliers and contracts (phones, mobiles, equipment, software)
- Assisting with annual stock takes and IT-related administration
The Candidate:
The successful SAP / IT Support Analyst will have the following skills and abilities:
- At least 2 years' experience supporting SAP ERP systems
- Knowledge of ABAP and how it integrates with SAP BW processes
- Experience working across multiple SAP modules (SD/MM/PP/CO/FI)
- Strong organisational skills and the ability to manage competing priorities
- Confident communicator who can support both technical and non-technical users
- SAP Certification (desirable)
- GDPR / DPO Certification (desirable)
Our client is a major / world-leading manufacturer with a UK flagship site on the Wrexham Industrial Estate.
Friendly Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.
This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.
SAP / IT Support Analyst in Wrexham employer: Clockwork Organisation Ltd t/a Travail Employment
Contact Detail:
Clockwork Organisation Ltd t/a Travail Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAP / IT Support Analyst in Wrexham
✨Tip Number 1
Network like a pro! Reach out to your connections in the SAP and IT world. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your SAP knowledge. Be ready to discuss specific modules you've worked with, and think of examples where you've solved problems or improved systems.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with SAP support and any successful projects you've been part of. This can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you!
We think you need these skills to ace SAP / IT Support Analyst in Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SAP / IT Support Analyst role. Highlight your experience with SAP modules and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Skills: Don’t forget to mention your experience with ABAP and any other relevant IT systems. We’re keen on candidates who can demonstrate their technical prowess, so make sure to showcase your skills clearly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at Clockwork Organisation Ltd t/a Travail Employment
✨Know Your SAP Modules
Make sure you brush up on the core ECC modules like SD, MM, PP, CO, and FI. Be ready to discuss your experience with these modules and how you've supported them in previous roles. This will show that you understand the technical aspects of the job.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've resolved incidents or improved system performance in the past. Highlight specific challenges you faced and the steps you took to overcome them. This will demonstrate your problem-solving abilities and hands-on experience.
✨Communicate Clearly
As a support analyst, you'll need to communicate with both technical and non-technical users. Practice explaining complex concepts in simple terms. During the interview, be confident and clear in your responses to show that you can bridge the gap between tech and users.
✨Understand the Business Impact
Research the company and its operations to understand how SAP impacts their business. Be prepared to discuss how your role as an SAP / IT Support Analyst can contribute to their success. This shows that you're not just focused on the technical side but also on how it affects the overall business.