Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on SAP support and improve system performance in a dynamic manufacturing environment.
- Company: Join a leading manufacturer with a strong presence in Wrexham.
- Benefits: Enjoy a 4-day working week, competitive salary, and career growth opportunities.
- Why this job: Make a real impact on user experience and system evolution while developing your SAP skills.
- Qualifications: 2+ years of SAP support experience and strong communication skills.
- Other info: Stable role with long-term potential in a friendly, collaborative team.
The predicted salary is between 28000 - 36000 £ per year.
£35,000 - £45,000 per annum (depending on skills and abilities)
Permanent opportunity in Wrexham
Why you will love this role
- 4-day working week (Monday-Thursday)
- Broad exposure to SAP, IT systems, and business operations
- A role where your work directly impacts system performance and user experience
- Opportunity to develop both technical and functional SAP skills
- Stable environment with long-term career potential
The Role
We are supporting our client to recruit a SAP / IT Support Analyst who will join a well‑established manufacturing organisation where SAP plays a critical role in day‑to‑day operations. This is a hands‑on, varied role combining SAP functional and technical support with wider IT systems responsibility – ideal for someone who wants ownership, visibility, and the opportunity to influence how systems evolve.
Responsibilities of the SAP / IT Support Analyst
- Providing 1st & 2nd line SAP support across core ECC modules (SD, MM, PP, CO, FI)
- Troubleshooting issues, resolving incidents, and delivering system improvements
- Supporting ABAP developments, enhancements, and system modifications
- Working with reporting & analytics, including data transformations and extractors
- Delivering SAP changes and continuous system improvements
- Creating SAP training materials and supporting users across the business
- Supporting wider IT infrastructure including antivirus, VPN, hardware, and networks
- Managing IT suppliers and contracts (phones, mobiles, equipment, software)
- Assisting with annual stock takes and IT‑related administration
The Candidate
The successful SAP / IT Support Analyst will have the following skills and abilities:
- At least 2 years’ experience supporting SAP ERP systems
- Knowledge of ABAP and how it integrates with SAP BW processes
- Experience working across multiple SAP modules (SD/MM/PP/CO/FI)
- Strong organisational skills and the ability to manage competing priorities
- Confident communicator who can support both technical and non‑technical users
- SAP Certification (desirable)
- GDPR / DPO Certification (desirable)
The Client
Our client is a major/world‑leading manufacturer with a UK flagship site on the Wrexham Industrial Estate.
To Apply
This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.
SAP / IT Support Analyst in Wales employer: Clockwork Organisation Ltd t/a Travail Employment
Contact Detail:
Clockwork Organisation Ltd t/a Travail Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAP / IT Support Analyst in Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the SAP and IT world. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your SAP knowledge. Be ready to discuss your experience with ECC modules and how you've tackled troubleshooting in the past.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've resolved incidents or delivered system improvements in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily.
We think you need these skills to ace SAP / IT Support Analyst in Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SAP and IT systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the SAP / IT Support Analyst role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Show Off Your Communication Skills: As a support analyst, you’ll need to communicate effectively with both technical and non-technical users. Make sure your application reflects your ability to convey complex information clearly and concisely.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Clockwork Organisation Ltd t/a Travail Employment
✨Know Your SAP Modules
Make sure you brush up on the core ECC modules like SD, MM, PP, CO, and FI. Be ready to discuss your experience with these modules and how you've supported them in previous roles. This will show that you understand the technical side of the job.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've resolved incidents or improved system performance in the past. Highlight specific challenges you faced and the steps you took to overcome them. This will demonstrate your problem-solving abilities and hands-on experience.
✨Communicate Clearly
As a support analyst, you'll need to communicate with both technical and non-technical users. Practice explaining complex concepts in simple terms. During the interview, be confident and clear in your responses to show that you can bridge the gap between tech and users.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to troubleshoot a hypothetical issue. Think about common problems in SAP systems and how you would approach resolving them. This will help you demonstrate your analytical thinking and practical knowledge.
