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For Companies At a Glance
- Tasks: Engage with customers, promote products, and support sales growth.
- Company: Join a thriving, family-run business in Mid Wales.
- Benefits: Competitive salary, ongoing training, remote work, and bonus structure.
- Why this job: Make a real impact while developing your skills in a collaborative team.
- Qualifications: Sales or marketing background, strong communication skills, and customer service passion.
- Other info: Opportunity for career growth in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
£28,000 - £30,000 per annum (depending on skills and abilities)
Permanent role
Remote role with occasional travel to head office in Caersws, Powys
Additional benefits:
- Ongoing training and development opportunities
- Bonus Structure
- Sick pay
Why you will love this role:
- Being part of a growing, innovative business with opportunities to make a real impact.
- Learn and develop your skills while working with a diverse product range.
- Work in a collaborative environment with a motivated, high-performing team.
- The autonomy to take ownership of responsibilities and contribute directly to business growth.
The Role:
We’re partnering with a thriving, family-run business in Mid Wales that is looking for a motivated and confident Sales Support professional. This is an exciting opportunity to assist customers in finding the right solutions while building long-term relationships. You’ll play a key role in driving the company’s growth and enhancing brand awareness across the market.
Main duties of the Sales Support:
- Proactively engage with new and existing customers through calls to promote products and services.
- Identify, qualify, and nurture potential customer opportunities.
- Maintain accurate and up-to-date records of customer interactions and follow-up actions.
- Collaborate effectively with the sales team to achieve shared objectives.
- Stay informed about industry trends and emerging technologies.
- Partner with the Sales Manager to set clear, achievable goals and targets.
- Take ownership of meeting expectations and consistently delivering on agreed objectives.
- Monitor and track progress toward sales goals on a regular basis.
- Record all activities and opportunities accurately within the CRM system.
- Manage and update data to ensure the wider team has access to the most current information.
- Develop and document standardized procedures and best practices.
- Participate in performance reviews and act on constructive feedback.
- Work collaboratively with marketing and other departments to improve the customer experience.
- Prepare regular reports and updates for senior management.
The Candidate:
The ideal Sales Support will have the following:
- Background in sales and/or marketing.
- The ability to pick up the phone and call current, lapsed, and new clients.
- Proficient in MS Office packages: Outlook, Excel.
- Passion for outstanding customer service and building strong relationships.
- Good listening skills with the ability to understand customer expectations.
- Team player.
- Self-motivated and driven.
The Company:
Our client is a well-established, family-run business based in Mid Wales, supplying and installing specialist products to clients across the UK, as well as an international-facing brand with a strong online presence. Originally focused on environmentally conscious solutions for the public sector, our client has expanded into the construction industry, working with major contractors nationwide.
Sales Support employer: Clockwork Organisation Ltd t/a Travail Employment
Contact Detail:
Clockwork Organisation Ltd t/a Travail Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! You’ll want to sound confident when reaching out to potential customers. Role-play with a friend or in front of a mirror to nail down your delivery and make it sound natural.
✨Tip Number 3
Network like a pro! Use platforms like LinkedIn to connect with industry professionals. Join relevant groups and engage in discussions to build relationships that could lead to job opportunities.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s a call or a meeting, send a quick thank-you note. It shows professionalism and keeps you on their radar for future opportunities.
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support role. Highlight any relevant sales or customer service experience, and don’t forget to mention your proficiency in MS Office!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and how you can contribute to the team. Be sure to mention why you’re excited about working with a family-run business.
Show Off Your Communication Skills: Since this role involves engaging with customers, make sure your application demonstrates your strong communication skills. Whether it’s through your writing style or examples of past interactions, let us see how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Clockwork Organisation Ltd t/a Travail Employment
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role and the business.
✨Practice Your Customer Engagement Skills
Since the role involves engaging with customers, practice how you would approach a call with a potential client. Think about how to identify their needs and how to promote solutions effectively. Role-playing with a friend can be a great way to prepare.
✨Showcase Your Team Spirit
The job requires collaboration with the sales team, so be ready to discuss examples of how you’ve worked well in a team before. Highlight your ability to contribute to shared objectives and how you handle feedback from colleagues.
✨Stay Updated on Industry Trends
Research current trends in the sales and marketing sectors relevant to the company. Being able to discuss these during your interview will demonstrate your proactive nature and commitment to staying informed, which is crucial for driving growth.
