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For Companies At a Glance
- Tasks: Support learner queries and data entry in a friendly office environment.
- Company: Join a leading learning provider based in Wrexham, known for its supportive management.
- Benefits: Enjoy 25 days holiday, free parking, and full training with salary enhancements over time.
- Why this job: Perfect for those seeking their first admin role or experienced candidates wanting a supportive culture.
- Qualifications: Attention to detail, computer literacy, and effective communication skills are essential.
- Other info: Temporary to permanent opportunity with a DBS check required post-hire.
Customer Service Administrator
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
£30,000 per annum
Permanent role in Wrexham
40 hours M-F
Main Duties of the Customer Service Administrator:
Accurately process orders on a bespoke system.
Manage customer calls and e-mails in a professional and friendly manner.
Chase information from customers as required.
Liaise with production in relation to order progress.
Work effectively in a busy manufacturing office. environment.
Candidate:
The successfully appointed Customer Service Administrator will have:
Excellent customer service skills.
Excellent attention to detail.
The ability to work productively in a busy office environment.
IT literate.
Additional skills/job titles: Customer service Advisor, Sales Administrator, Admin Assistant, Order Processor
Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.
To Apply:
This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.
Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. xiskglj
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.
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Contact Detail:
Clockwork Organisation Ltd t/a Travail Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description. Since you'll be uploading learner information onto a bespoke system, having a basic understanding of data entry processes and software can give you an edge.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. As a Customer Service Administrator, you'll be interacting with training officers and apprentices, so being able to convey information clearly and effectively is crucial.
✨Tip Number 3
Highlight any previous experience in customer service or administration roles during your conversations. Even if you're new to the field, showcasing your willingness to learn and adapt can make a positive impression.
✨Tip Number 4
Demonstrate your attention to detail in all interactions. Since accuracy is key in this role, mentioning specific examples where you've successfully managed data or completed tasks with precision can help you stand out.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise skills like attention to detail, communication, and proficiency in Microsoft packages, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your enthusiasm for the role and how your background makes you a suitable candidate for the Customer Service Administrator position.
Highlight Relevant Skills: In your application, clearly outline your skills related to data entry, effective communication, and any experience with safeguarding. This will demonstrate your understanding of the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Clockwork Organisation Ltd t/a Travail Employment
✨Showcase Your Attention to Detail
As a Customer Service Administrator, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your accuracy made a difference, whether in data entry or communication.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've successfully communicated with colleagues or clients in the past.
✨Familiarise Yourself with Microsoft Packages
Since the role requires proficiency in Microsoft packages, brush up on your skills before the interview. You might be asked about your experience with specific software, so be ready to discuss how you've used them in previous roles.
✨Understand the Importance of Safeguarding
The job mentions safeguarding, so it's important to show that you understand its significance. Research what safeguarding means in the context of education and be prepared to discuss why it matters in your role as an administrator.
