At a Glance
- Tasks: Provide top-notch admin support in a vibrant educational setting.
- Company: Join a dynamic team at a leading educational institution.
- Benefits: Earn Β£12.50 per hour with flexible hours and valuable experience.
- Why this job: Make a difference by helping students navigate their educational journey.
- Qualifications: Organised, IT-savvy, and possess excellent communication skills.
- Other info: Great opportunity for career growth and professional development.
The predicted salary is between 12 - 16 Β£ per hour.
An experienced Administrator is required to deliver full administrative support within an educational institution.
Responsibilities of the Administrator:
- Provide professional and courteous responses to initial enquiries directed to the team via email, telephone, webchat, enquiry forms, or in person.
- Proactively engage with prospective students and enquirers, supporting their journey through the process by addressing queries or referring them to appropriate specialists.
- Manage and coordinate the resolution of misdirected enquiries, ensuring all individuals who contact the team receive timely and accurate responses.
- Accurately log all incoming enquiries into the Marketing and Recruitment CRM system to support the production of monthly enquiry reports.
- Maintain confidentiality and uphold data protection standards, ensuring compliance with UK GDPR, the Data Protection Act, and relevant legislation and policies, including the Information Security Policy.
The Candidate:
- Competent and organised Administrator.
- Excellent communication skills.
- IT literate.
Administration Support employer: Clockwork Organisation Ltd t/a Travail Employment
Contact Detail:
Clockwork Organisation Ltd t/a Travail Employment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Administration Support
β¨Tip Number 1
Get your networking game on! Reach out to people in the education sector, especially those who work in administration. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
β¨Tip Number 2
Practice makes perfect! Before any interviews, do a mock interview with a friend or family member. This will help you articulate your skills and experiences clearly, making you feel more confident when itβs showtime.
β¨Tip Number 3
Follow up after your application! A quick email thanking them for the opportunity and expressing your enthusiasm can keep you fresh in their minds. It shows you're proactive and genuinely interested in the role.
β¨Tip Number 4
Donβt forget to check our website regularly! We often post new opportunities that might be perfect for you. Plus, applying directly through us can give you a better chance of landing that dream job!
We think you need these skills to ace Administration Support
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Administration Support role. Highlight your relevant experience and skills that match the job description, like your communication skills and IT literacy. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your enthusiasm for supporting prospective students and how you can contribute to our mission at StudySmarter.
Be Professional and Courteous: When responding to any enquiries or during the application process, keep it professional and courteous. This reflects the kind of support we expect in the role. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donβt miss out on any important updates. Letβs get started on this journey together!
How to prepare for a job interview at Clockwork Organisation Ltd t/a Travail Employment
β¨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administration Support role. Familiarise yourself with the key tasks like managing enquiries and using CRM systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
β¨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice responding to common interview questions clearly and confidently. You might even want to role-play with a friend, focusing on how you would handle enquiries or resolve issues. This will help you feel more at ease during the actual interview.
β¨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple tasks or projects in the past. Highlight any tools or methods you use to stay organised, as this will reassure the interviewer that you can handle the demands of the job effectively.
β¨Understand Data Protection Standards
Since confidentiality and data protection are key aspects of the role, brush up on UK GDPR and relevant legislation. Be ready to discuss how you would ensure compliance in your work. This shows that you take these responsibilities seriously and are well-prepared for the role.