Sales Support in Aberystwyth

£28,000 - £30,000 per annum (depending on skills and abilities). Permanent role – Remote role with occasional travel to head office in Caersws, Powys.

Additional benefits:

• Ongoing training and development opportunities
• Bonus structure
• Sick pay

Why you will love this role:

• Being part of a growing, innovative business with opportunities to make a real impact.
• Learn and develop your skills while working with a diverse product range.
• Work in a collaborative environment with a motivated, high‑performing team.
• The autonomy to take ownership of responsibilities and contributing directly to business growth.

The Role:

We are partnering with a thriving, family‑run business in Mid Wales that is looking for a motivated and confident Sales Support professional. This is an exciting opportunity to assist customers in finding the right solutions while building long‑term relationships. You will play a key role in driving the company’s growth and enhancing brand awareness across the market.

Main duties of the Sales Support:

• Proactively engage with new and existing customers through calls to promote products and services.
• Identify, qualify, and nurture potential customer opportunities.
• Maintain accurate and up‑to‑date records of customer interactions and follow‑up actions.
• Collaborate effectively with the sales team to achieve shared objectives.
• Stay informed about industry trends and emerging technologies.
• Partner with the Sales Manager to set clear, achievable goals and targets.
• Take ownership of meeting expectations and consistently delivering on agreed objectives.
• Monitor and track progress toward sales goals on a regular basis.
• Record all activities and opportunities accurately within the CRM system.
• Manage and update data to ensure the wider team has access to the most current information.
• Develop and document standardized procedures and best practices.
• Participate in performance reviews and act on constructive feedback.
• Work collaboratively with marketing and other departments to improve the customer experience.
• Prepare regular reports and updates for senior management.

The Candidate:

The ideal Sales Support will have the following:

• Background in sales and/or marketing.
• The ability to pick up the phone and call current, lapsed, and new clients.
• Proficient in MS Office packages (Outlook, Excel).
• Passion for outstanding customer service and building strong relationships.
• Good listening skills with the ability to understand customer expectations.
• Team player.
• Self‑motivated and driven.

The Company:

Our client is a well-established, family‑run business based in Mid Wales, supplying and installing specialist products to clients across the UK, and an international‑facing brand with a strong online presence. Originally focused on environmentally conscious solutions for the public sector, our client has expanded into the construction industry, working with major contractors nationwide.

Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.

To Apply: Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.