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- Tasks: Be the go-to person for our members, handling bookings and IT support.
- Company: Join Clockwise Offices, a flexible workspace provider with vibrant communities across the UK and Europe.
- Benefits: Enjoy 25 days holiday, private healthcare, wellness support, and a performance bonus.
- Why this job: Experience a dynamic role where no two days are the same and make a real impact.
- Qualifications: Looking for enthusiastic individuals who love community engagement and have great communication skills.
- Other info: Work Monday to Friday with some evening shifts; full-time salaried position.
The predicted salary is between 24000 - 36000 £ per year.
Clockwise Offices offer flexible workspace and meeting rooms that are as personal as they are professional, in key locations across the UK and mainland Europe.
Clockwise Cheltenham, located within Festival House, holds a thriving community with beautiful private offices, dedicated desks and meeting rooms.
We are looking for a community coordinator to join our team.
You will be a focal point for our members and guests. There to support with everything from a meeting room booking to an IT support request, your role is all about allowing our members to do their best work, whilst you take care of the details of running an office.
No two days will be the same within this role you will find yourself involved with hosting building orientations, arranging member events, setting up meeting rooms and taking bookings as well as dealing with any requests our members might have.
Key responsibilities:
- Delivering the Clockwise Customer journey to all visitorsand members in the building a great welcome and resolution/escalation of any reported issues.
- Ensure there is adequate cover on the reception/welcome desk,Compiling handover notesand communicating daily events and activities to your colleagues.Managing post and deliveries to the building, manage incoming calls to the building.
- You will be participating in the creation ofcontent suggestions for social media,Clockwiseweb and other channels to the marketing teamas directed by your location General Manager/marketingteam
- Generate ideas and take part in planning and delivery of our member event programming.
Working hours:
As community coordinator you will work Monday to Friday. Hours of work will vary slightly with some requirement for evening work. This is a salaried, full time role.
Benefits:
- 25 days holiday per annum (plus bank holidays on top)
- Private healthcare
- Access to coaching, mentoring and broader therapeutic support via Myndup, our wellness partner
- Enhanced company pension
- Training & development
- Opportunities for travel/relocation within your role
- Performance based annual bonus (discretionary)
AMRT1_UKCT
Community Coordinator employer: Clockwise
Contact Detail:
Clockwise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Coordinator
✨Tip Number 1
Familiarize yourself with the Clockwise brand and its values. Understanding what makes Clockwise unique will help you connect with the team and demonstrate your enthusiasm for the role during the interview.
✨Tip Number 2
Network with current or former employees of Clockwise. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience in community engagement and event planning. Highlight specific examples where you've successfully managed events or fostered a sense of community, as this is crucial for the Community Coordinator role.
✨Tip Number 4
Showcase your problem-solving skills. Be ready to share instances where you've effectively resolved issues or improved processes, as this will demonstrate your ability to handle the diverse challenges that come with the role.
We think you need these skills to ace Community Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Community Coordinator position. Understand the key responsibilities and how your skills align with them.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, event planning, and office management. Use specific examples that demonstrate your ability to support a community and manage various tasks.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your understanding of Clockwise's mission and how you can contribute to creating a welcoming environment for members and guests.
Showcase Your Communication Skills: In both your CV and cover letter, emphasize your strong communication skills. Provide examples of how you've successfully resolved issues or facilitated events in previous roles.
How to prepare for a job interview at Clockwise
✨Show Your Community Spirit
As a Community Coordinator, it's essential to demonstrate your passion for building and nurturing a community. Share examples of how you've engaged with members in previous roles or events, and highlight any initiatives you've led that fostered a sense of belonging.
✨Be Ready for Problem-Solving
This role involves addressing various requests and issues from members. Prepare to discuss specific situations where you've successfully resolved problems or improved processes. This will showcase your ability to think on your feet and provide excellent customer service.
✨Highlight Your Organizational Skills
With responsibilities ranging from managing bookings to organizing events, strong organizational skills are crucial. Be prepared to talk about tools or methods you use to stay organized and how you've managed multiple tasks effectively in the past.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might also want to prepare for questions about how you would handle difficult conversations or ensure clear communication among team members and guests.
