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- Tasks: Deliver high-quality housing services and support tenants in your community.
- Company: Cloch, dedicated to exceeding customer expectations in housing.
- Benefits: Flexible job share, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team focused on creating safe and well-managed neighbourhoods.
- Why this job: Make a real difference in people's lives while building strong community relationships.
- Qualifications: Strong judgement, decision-making skills, and a passion for community support.
The predicted salary is between 30000 - 40000 £ per year.
The role of Housing Officer is central to achieving Cloch’s vision to deliver homes and services that exceed customer expectations. As part of our Housing and Communities team, you will play a key professional role in delivering high-quality, consistent and customer-focused housing services across Inverclyde.
This is a frontline role requiring sound judgement, balanced decision-making and strong relationship management. You will take lead responsibility for a defined patch of housing stock and a caseload of tenants, acting as a visible and trusted presence within the community and working proactively to sustain tenancies, manage risk and maintain safe, well-managed neighbourhoods.
You will work closely with Assistant Housing Officers, the Housing Manager and colleagues across Community Support and Property Services, leading a broad range of housing management activities, including:
- Tenancy management
Housing Officer (Job Share) employer: CLOCH HOUSING ASSOCIATION
Contact Detail:
CLOCH HOUSING ASSOCIATION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (Job Share)
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion for community work! When you get the chance to chat with potential employers, share your experiences and ideas about improving housing services. Let them see how committed you are to making a difference.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand Cloch’s vision and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Officer (Job Share)
Some tips for your application 🫡
Show Your Passion for Housing: When writing your application, let your enthusiasm for housing services shine through. We want to see that you genuinely care about delivering high-quality, customer-focused services and how you can contribute to our vision at Cloch.
Highlight Your Relationship Management Skills: Make sure to emphasise your experience in building strong relationships with tenants and colleagues. We value sound judgement and balanced decision-making, so share examples of how you've successfully managed relationships in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. This will help us quickly see why you’d be a great fit for the Housing Officer role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Cloch.
How to prepare for a job interview at CLOCH HOUSING ASSOCIATION
✨Know Your Stuff
Make sure you understand Cloch’s vision and how the Housing Officer role fits into it. Familiarise yourself with their services and the specific challenges faced in Inverclyde. This will show that you're genuinely interested and prepared.
✨Showcase Your Relationship Skills
Since this role involves strong relationship management, be ready to share examples of how you've successfully built rapport with tenants or colleagues in the past. Highlight your communication skills and any experience in conflict resolution.
✨Demonstrate Decision-Making Ability
Prepare to discuss situations where you've had to make tough decisions. Think about how you balanced risks and benefits, and be ready to explain your thought process. This will illustrate your sound judgement, which is crucial for the role.
✨Be Community-Focused
Cloch values a visible and trusted presence in the community. Share your ideas on how you would engage with tenants and contribute to maintaining safe neighbourhoods. Showing your commitment to community welfare can set you apart from other candidates.