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- Tasks: Join our Night team to ensure smooth operations and guest safety during the night.
- Company: Cliveden is a luxury 5 Red Star hotel in Berkshire, known for its stunning gardens and exceptional hospitality.
- Benefits: Enjoy competitive salary, 29 days leave, team meals, discounts, and career development opportunities.
- Other info: Accommodation available if needed; driving licence required for company vehicle use.
- Why this job: Be part of a relaxed yet committed team that values individuality and delivers unforgettable guest experiences.
- Qualifications: Experience in a night porter role or similar, with strong problem-solving skills and a sense of responsibility.
The predicted salary is between 24000 - 33600 £ per year.
Night Porter – Accommodation Available – Maidenhead, Berkshire
Cliveden is undeniably special. It’s one of the world’s finest luxury 5 Red Star hotels, and it sits right in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames.
What sets us apart is how much we value our team. We’re all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because it’s their unique personalities that make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment for exceptional hospitality.
Night Porter (working 4 nights on, 3 nights off) Driving licence required due to company vehicle use at the hotel to transport guests and colleagues.
We are currently seeking a Night Porter to join our dedicated Night team at Cliveden House. This pivotal role ensures the smooth operation during the night, maintaining security and being the main point of call to our guests. We are looking for an individual with a strong sense of responsibility, excellent problem-solving skills, and a commitment to ensuring the safety and well-being of our guests throughout the night.
Our ideal candidate should:
- Have experience in a night porter or similar role, preferably in a luxury hospitality setting
- Be responsible for maintaining security and safety standards during the night hours
- Embrace a hands-on approach, handling guest requests and ensuring a secure and comfortable environment
- Demonstrate excellent problem-solving skills, addressing any issues that may arise during the night
- Show a commitment to providing exceptional service
- Display a keen sense of observation and attention to detail
- Be proactive and quick-thinking, responding efficiently to any guest needs
What’s in it for you?
- Competitive Salary
- £6,500 estimated annual Tronc (non-contractual)
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Uniform provided
- Staff accommodation available if required
- Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
- Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
- Discounts on spa treatments and products
- Special gifts based on length of service
- Recommend-a-friend bonus scheme.
- Health cash plan
- Participation in the cycle-to-work scheme
- Access to our employee assistance programme
- Excellent Training and Career Development opportunities
- …and so much more
If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!
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Night Porter - Accommodation Available - Maidenhead, Berkshire employer: Cliveden House
Contact Detail:
Cliveden House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - Accommodation Available - Maidenhead, Berkshire
✨Tip Number 1
Familiarise yourself with Cliveden's unique culture and values. Understanding their commitment to exceptional hospitality and the importance they place on team personality can help you align your approach during interviews.
✨Tip Number 2
Highlight any previous experience in luxury hospitality settings. Be prepared to discuss specific situations where you demonstrated problem-solving skills or handled guest requests effectively, as this will resonate well with the hiring team.
✨Tip Number 3
Showcase your proactive nature by preparing examples of how you've maintained security and safety standards in past roles. This will demonstrate your readiness for the responsibilities of a Night Porter.
✨Tip Number 4
If you have a driving licence, make sure to mention it prominently. Since the role involves using a company vehicle, emphasising your ability to transport guests and colleagues will strengthen your application.
We think you need these skills to ace Night Porter - Accommodation Available - Maidenhead, Berkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in night porter or similar roles within luxury hospitality. Emphasise your problem-solving skills and any specific achievements that demonstrate your commitment to exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you are drawn to Cliveden House and how your unique qualities align with their values of relaxed luxury and exceptional hospitality.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as attention to detail, proactive problem-solving, and a strong sense of responsibility. Use specific examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Cliveden House
✨Show Your Hospitality Passion
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to provide exceptional service in previous roles, especially in a night porter or similar position.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've successfully resolved issues or handled emergencies. The interviewer will be keen to see how you think on your feet, so have a few examples ready that showcase your quick-thinking abilities.
✨Highlight Attention to Detail
Since this role requires a keen sense of observation, be ready to talk about how you ensure safety and security in your work. Mention any specific practices you follow to maintain high standards, as this will resonate well with the hotel's commitment to guest well-being.
✨Be Yourself
Cliveden values unique personalities, so don’t be afraid to let your character shine through. Be genuine in your responses and show how your individuality can contribute to the relaxed yet luxurious atmosphere they aim to create.