At a Glance
- Tasks: Lead our dining team and ensure exceptional service in a luxury restaurant.
- Company: Join Cliveden House, a prestigious 5 Red Star hotel in the beautiful Berkshire countryside.
- Benefits: Enjoy competitive salary, generous leave, team events, and exclusive discounts at luxury hotels.
- Why this job: Be part of a relaxed yet luxurious culture that values individuality and exceptional hospitality.
- Qualifications: Experience in high-end dining and strong leadership skills are essential.
- Other info: Staff accommodation available and excellent training opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
Cliveden is undeniably special. It is one of the world's finest luxury 5 Red Star hotels, situated in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames. What sets us apart is how much we value our team. We are all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because their unique personalities make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment to exceptional hospitality.
We are currently seeking an accomplished Head Waiter to support in leading our dining team at our renowned Cliveden Dining Room, distinguished with a prestigious 3 Rosette rating. This role presents an extraordinary opportunity to oversee the service excellence in our restaurant. We are looking for an individual with a proven track record in high-end dining service, exceptional leadership skills, and a commitment to delivering an impeccable dining experience for our guests.
Our ideal candidate should:
- Possess a background in high-end dining service, preferable in a 3 Rosette or equivalent setting
- Lead and inspire our team to uphold and exceed the exacting standards of service and hospitality
- Embrace a hands-on approach, ensuring that each guest receives personalised attention and experiences exceptional service
- Demonstrate leadership ability and organisational skills in overseeing restaurant operations
- Show a commitment to creating a luxurious and memorable dining atmosphere
- Display a keen interest in continuous refinement of service procedures to meet and exceed the expectations of a 3 Rosette dining experience
- Be proactive and quick-thinking, ensuring that every guest enjoys their visit to our Cliveden Dining Room
What's in it for you?
- Competitive Salary
- £10,500 estimated annual Tronc (non-contractual)
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Uniform provided
- Staff accommodation available if required
- Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
- Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
- Discounts on spa treatments and products
- Special gifts based on length of service
- Recommend-a-friend bonus scheme
- Health cash plan
- Participation in the cycle-to-work scheme
- Access to our employee assistance programme
- Excellent Training and Career Development opportunities
- and so much more
If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!
Head Waiter employer: Cliveden House
Contact Detail:
Cliveden House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with Cliveden House and its dining philosophy. Understanding their commitment to luxury and relaxed service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in high-end dining settings. Be ready to discuss specific challenges you've overcome and how you inspired your team to excel.
✨Tip Number 3
Demonstrate your passion for exceptional service by researching current trends in fine dining. Being able to discuss these trends and how they can be applied at Cliveden will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Cliveden House if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-end dining service, particularly in environments similar to a 3 Rosette setting. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to deliver exceptional hospitality.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your commitment to providing a luxurious dining experience. Mention how your unique personality aligns with Cliveden's values and culture, and provide examples of how you've inspired teams in previous roles.
Showcase Your Leadership Skills: In your application, be sure to include specific examples of how you've led and motivated a team in a dining environment. Highlight any training or mentoring experiences that demonstrate your ability to uphold high standards of service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the luxury hospitality sector.
How to prepare for a job interview at Cliveden House
✨Showcase Your High-End Dining Experience
Make sure to highlight your background in high-end dining service, especially if you've worked in a 3 Rosette or equivalent setting. Be prepared to discuss specific examples of how you've contributed to exceptional guest experiences in previous roles.
✨Demonstrate Leadership Skills
As a Head Waiter, you'll need to inspire and lead your team. Share instances where you've successfully managed a team, resolved conflicts, or improved service standards. This will show your potential employer that you can uphold their exacting standards.
✨Emphasise Personalised Guest Service
Cliveden values personalised attention for guests. Prepare to discuss how you've tailored service to meet individual guest needs in the past. This could include remembering regulars' preferences or going the extra mile to enhance their dining experience.
✨Express Your Passion for Hospitality
Convey your enthusiasm for the hospitality industry and your commitment to creating memorable dining atmospheres. Share what excites you about working in a luxury environment and how you plan to contribute to the team's culture of enjoyment and excellence.