At a Glance
- Tasks: Ensure every room is perfect for guests and assist with their needs.
- Company: Join voco Belfast, part of the renowned IHG Hotels & Resorts.
- Benefits: Enjoy discounts at hotels worldwide, enhanced pension, and learning opportunities.
- Other info: Great career growth in a fast-paced, supportive environment.
- Why this job: Be part of a prestigious hotel collection and make guests' experiences memorable.
- Qualifications: Must be fit, flexible with shifts, and have basic literacy skills.
The predicted salary is between 20000 - 25000 £ per year.
We take our housekeeping standards seriously. So, we’re searching for a Room Attendant to join us at voco Belfast an IHG Hotel with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. Not only will you be joining a Global brand, but we also have a local focus being part of The INUA collection.
A little taste of your day-to-day:
- Making sure every single room is at its absolute best for our guests
- Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator
- Keeping your supervisor in the loop by advising them of any progress or problems
- Monitoring and controlling supplies to minimise waste
- Doing your best to reunite guests with any lost or misplaced items
- Regularly assisting with deep clean projects
- May include late room attendant duties
- Public area cleaning
What we need from you:
- It’s a physical role and you’ll be on your feet most of the day, so fitness is important
- Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
- You may need to bend and kneel to complete some activities
- Literacy skills - reading, writing and basic maths skills
- Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays
About the role: Opportunity for Full or Part time.
Benefits:
- Discounts across IHG Hotels & Resorts- WORLDWIDE, including 50% off Food & Beverage experiences when you stay.
- Enhanced Pension - We match up to 5%.
- Life Assurance
- Company Maternity & Paternity
- Earn IHG Points for Tripadvisor Incentives
- Colleague of the Month/ Annual Value Awards
- Be part of a prestigious hotel collection renowned for exceptional service.
- Access to employee discounts for you, your family and friends.
- Learning and development opportunities- including NVQs
We are looking for a motivated and enthusiastic individual to join our team! If you are passionate about hospitality and thrive in a fast-paced environment, please apply today and join our INUA Collection family!
The iNUA Collection is an equal opportunities employer. You must be eligible to work in the UK to be considered for this position.
Accommodation Assistant *Full time* employer: Cliste Hospitality
At voco Belfast, an IHG Hotel, we pride ourselves on our commitment to exceptional service and a supportive work environment. As part of the INUA collection, we offer our Accommodation Assistants not only competitive benefits like discounts across IHG Hotels & Resorts and enhanced pension plans but also ample opportunities for personal and professional growth through training and development programmes. Join us in creating memorable experiences for our guests while enjoying a culture that values teamwork, recognition, and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Assistant *Full time*
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cliste Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cliste Hospitality
Don't be shy about reaching out to Cliste Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation Assistant *Full time*
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cliste Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cliste Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
