At a Glance
- Tasks: Join Clio's Marketing Operations team to drive impactful campaigns and support EMEA marketing efforts.
- Company: Clio, the global leader in legal AI technology, transforming the legal experience.
- Benefits: Competitive salary, top-tier health benefits, hybrid work, and flexible time off.
- Other info: Dynamic work environment with opportunities for career growth and personal development.
- Why this job: Be part of a mission-driven team that values diversity and innovation in the legal tech space.
- Qualifications: Experience in marketing operations, especially in B2B SaaS, with strong technical skills.
The predicted salary is between 79600 - 107800 £ per year.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
We’re looking for a Senior Marketing Operations specialist to join our global Marketing Operations team. As Clio grows across the UK, Ireland and Europe, our EMEA teams need Marketing Operations support in their own time zone. This is a hands-on, technical role and our main MarOps cover for EMEA. You’ll bring our global processes to the region and keep campaigns and systems running during EMEA hours.
What your team does
Marketing Operations is the operational backbone of Clio’s marketing team. We own campaign operations, lead funnel infrastructure, measurement and attribution, and the marketing tech stack, as one global team with shared standards. You’ll report to the Senior Manager, Marketing Operations. You’ll work closely with EMEA Marketing, regional Sales, Sales Ops, RevOps, Data Insights and your MarOps teammates in North America.
In this role you will:
- Be the dedicated MarOps partner for EMEA marketing and sales teams, turning regional requests into scoped, prioritised work, and applying our global processes and playbooks, customising them only where a market needs it.
- Build and launch EMEA campaigns, webinars, events, nurtures and paid social programmes across our marketing automation and ABM platforms, including localised forms, consent, tracking and QA for product launches and new markets.
- Partner with Sales Ops and RevOps on lead stamping, scoring and routing for EMEA, and work with our Data teams so every EMEA marketing effort can be tied to pipeline, revenue and impact.
- Keep our EMEA database clean, enriched and compliant with EU and UK GDPR, PECR, the Irish ePrivacy Regulations and local consent rules.
- Monitor and troubleshoot systems during EMEA hours, design AI workflows that remove manual work, and lead strategic projects that improve how the global team operates.
Who you are
- Technical, curious and energised by problems you haven’t solved before.
- You believe in building something once and scaling it everywhere, and you know when a market needs something different: consent, language and local routing all change between London, Dublin and Madrid.
- Comfortable being the in-region expert and making decisions without waiting for North America to come online.
- A clear, async communicator who keeps a global team in sync across time zones.
What you'll work on:
- In-region partnership: Be the dedicated MarOps partner for EMEA marketing and sales teams, turning regional requests into scoped, prioritized work.
- Repeatable by default: Apply and improve our global processes, playbooks, and templates, and customize only where a market needs it.
- Campaign operations: Build and launch EMEA campaigns, webinars, events, nurtures, and paid social programs across our marketing automation and ABM platforms.
- Lead funnel: Partner with Sales Ops and RevOps on lead stamping, scoring, and routing for EMEA, and keep the funnel running smoothly in the region.
- New markets and launches: Operationalize product launches and market expansions, from localized forms and consent to tracking and QA.
- Measurement: Make sure every EMEA marketing effort can be tied to pipeline, revenue, and impact, working with our Data teams on tracking and attribution.
- Compliance and data: Keep our EMEA database clean, enriched, and compliant with EU and UK GDPR, PECR, and local consent rules.
- Systems, AI, and strategy: Monitor and troubleshoot systems during EMEA hours, design AI workflows that remove manual work, and lead strategic projects that improve how the global team operates.
What you may have:
- Significant experience in marketing operations at a B2B SaaS company, including supporting EMEA markets.
- Deep, hands-on experience with a marketing automation platform, plus working experience with Salesforce or a similar CRM.
- Hands-on experience with EU and UK GDPR, PECR, and consent management in marketing systems.
- You've launched campaigns or funnels in new markets or languages, and know when to standardize and when to customize.
- You've used AI to build workflows or automations that run in production.
- Comfort with APIs, webhooks, and integrations, and the ability to diagnose a broken data flow.
- Clear, async communication with teams across time zones.
Serious bonus points if you have:
- Experience with ABM, intent, conversational, or attribution tools such as 6sense, Qualified, or Dreamdata.
- Experience running campaigns in Spanish or another European language.
- HTML and CSS for email and landing page builds.
- Experience in legal tech.
What you will find here:
- Competitive, equitable salary with top-tier health benefits and dental coverage.
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
- Flexible time off policy.
- Pension contribution.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
The expected salary range for this role is 79,600 to 107,800 EUR. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers.
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Senior Marketing Operations Specialist employer: Clio
Clio is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation thrives. As a Technical Trainer & E-Learning Designer, you will have the opportunity to create impactful learning experiences while collaborating with talented teams in a supportive environment. Located in a vibrant area, Clio provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Marketing Operations Specialist
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Clio and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Clio are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Clio on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Clio. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Marketing Operations Specialist
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Clio. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Clio:Show us that you’ve done your homework! In your application, briefly mention what you admire about Clio’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Clio
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Clio will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Clio, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
