QA Engineer

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently seeking a QA Engineer to join our Product Engineering team in Alderley Edge, Cheshire. This role follows a hybrid model, with time split between home and office to support collaboration and delivery.

The Product Engineering team at Sharedo is responsible for building and evolving a highly configurable work and case management platform used by some of the largest law firms and enterprises globally. Within this, QA is a first-class citizen. We don’t treat testing as something that happens at the end—we embed it into the entire development lifecycle. Every feature is delivered by a small, cross-functional team we call the “Three Amigos”: Product (BA/PO), Engineering, and QA. This means you’ll be involved from the very beginning—helping shape requirements, challenge assumptions, and ensure what we build is testable, valuable, and high quality from day one. The team values collaboration, curiosity, and pragmatism. There’s no “throw it over the fence” mentality here—just shared ownership of delivering great software.

You’re a QA Engineer who’s seen enough real-world systems to know that quality isn’t just about test cases—it’s about understanding problems, asking the right questions, and working closely with others to get things right early. You enjoy being involved in the full lifecycle of a feature, not just validating it at the end. You’re comfortable contributing ideas around usability, edge cases, and potential risks, and you’re confident speaking up when something doesn’t feel quite right. You’re naturally curious and methodical. You like digging into how things work, exploring edge cases, and understanding not just what a system does, but why it does it. Most importantly, you’re collaborative and pragmatic. You work well with engineers and product teams, helping to create a shared understanding of quality without introducing friction.

What you’ll work on:

• Collaborate within a “Three Amigos” team (Product, Engineering, QA) to deliver features end-to-end
• Contribute early in the lifecycle by validating requirements, identifying gaps, and ensuring testability
• Design and maintain clear, structured test plans, cases, and scenarios in Azure DevOps
• Execute manual testing (functional, regression, smoke) and support broader non-functional testing (performance, API, security)
• Prepare high-quality test scenarios to support automated testing pipelines
• Investigate, triage, and manage defects through to resolution in collaboration with engineers
• Participate in feature playbacks and adapt test strategies as requirements evolve
• Support release validation, including running regression packs and signing off release candidates
• Contribute to project-based testing for client-specific implementations where required
• Help improve QA processes, tooling, and overall testing strategy across the platform
• Contribute to test coverage reporting, traceability, and quality metrics

What You May Have:

• Experience working as a QA Engineer in a product or project environment
• Strong experience writing manual test cases and test scenarios
• Familiarity with Azure DevOps or similar test management tools
• Experience supporting both functional and non-functional testing
• Understanding of software development lifecycles and agile delivery models
• Ability to quickly understand and test complex domains and workflows
• Strong communication skills and ability to collaborate with engineers and product teams
• A methodical, detail-oriented approach with a naturally inquisitive mindset

Serious bonus points if you have:

• Experience working in legal, insurance, or case management systems
• Exposure to test automation frameworks (e.g. Playwright) or working closely with automation teams
• Experience testing APIs, performance, or security aspects of applications
• Experience balancing product testing and client/project-based testing
• A strong interest in improving QA practices, tooling, and strategy

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include:

• Competitive, equitable salary
• Clio offers a flexible hybrid work environment
• 25 days holiday + bank holidays
• Private Healthcare with Life Insurance & Critical Illness cover
• Pension contribution
• Professional development and growth options
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is £50,200 to £59,000 to £67,800 GBP. There are a separate set of salary bands for other regions based on local currency. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.