Senior Solution Architect - Remote in London

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Clio Operate, formerly ShareDo, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes through the cloud. With our platform, firms can easily build a CMS that works for each legal department’s unique needs, allowing them to manage more cases with the same resources, improve profitability, and deliver a market-leading client experience.

Key Responsibilities:

• Designing and implementing solutions by mapping client requirements to the ShareDo platform through structured discovery.
• Configuring workflows, forms, and templates in a low-code environment while coaching clients on self-sufficiency.
• Leading delivery across the implementation lifecycle, ensuring timelines and estimates are met.
• Owning and evolving a specific solution area, defining best practices and driving innovation.
• Enhancing accelerators (system modules) based on feedback, trends, and implementation insights.
• Advising on enterprise architecture, integrations, and data models to support scalable solutions.
• Recommending integration and data strategies aligned with system maintainability and growth.
• Influencing product direction by feeding client insights into the roadmap.
• Supporting adoption through mentoring, training, and proactive engagement.
• Contributing to pre-sales through demos and prototypes that showcase ShareDo’s capabilities.
• Travel to client sites and cross-functional meetings (~20%).

What you bring:

• Deep subject matter expertise in a commercial domain (e.g., legal process, insurance, corporate law), with a clear vision of best practices and a drive for continuous improvement.
• Experience in Legal Financial software such as Aderant, 3E, Bill Blast etc.
• A hands-on, delivery-focused mindset, with the ability to dive into configuration details and take ownership of end-to-end solution delivery.
• Strong consultative skills, with demonstrated experience engaging senior stakeholders, leading workshops, and aligning business value with delivery priorities.
• Technical fluency in low-code environments, with a solid understanding of system architecture and integrations, even if you're not a developer.
• A client-focused approach to change management, with a passion for driving real-world outcomes through training, mentoring, and sustained engagement.

What you will find here:

• Competitive, equitable salary.
• Clio offers a flexible hybrid work environment.
• 25 days holiday + bank holidays.
• Private Healthcare with Life Insurance & Critical Illness cover.
• Pension contribution.
• Professional development and growth options.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

The expected salary range for this role is 72,300 to 97,700 GBP.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility: Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.