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- Tasks: Lead a team to enhance Clio's AWS infrastructure for reliability and efficiency.
- Company: Join Clio, a forward-thinking tech company with a focus on innovation.
- Benefits: Competitive salary, health coverage, flexible time off, and a hybrid work model.
- Why this job: Make a real impact by driving automation and improving cloud systems.
- Qualifications: Experience in leading engineering teams and deep knowledge of AWS.
- Other info: Embrace a culture of diversity, inclusion, and continuous improvement.
The predicted salary is between 88000 - 132000 Ā£ per year.
Join Clio as a Manager, Systems Engineering to lead our Platform Team, focusing on the reliability, scalability, and efficiency of Clio's AWS infrastructure. This is a remote role based in the United Kingdom with occasional ināperson collaboration in London.
About the Team
The Systems Engineering Team builds and operates the cloud infrastructure and internal developer tools that power Clio products globally. We ensure our systems are reliable, secure, and scalable, enabling engineering teams to ship software quickly and confidently. You will lead a distributed team of engineers, driving technical excellence while fostering a culture of resilience, automation, and continuous improvement.
Responsibilities
- Define and maintain serviceālevel objectives (SLOs) and error budgets for production systems.
- Ensure systems are highly reliable, scalable, and secure, following cloud and SRE best practices.
- Partner with Development, Security, and Product Engineering teams to align infrastructure initiatives with Clio's strategic roadmap.
- Oversee incident response processes, postāmortems, and continual improvements to reduce recurrence and mitigate risk.
- Drive automation and tooling to reduce manual toil across AWS environments and CI/CD pipelines.
- Implement monitoring, alerting, and observability standards for production and preāproduction environments.
- Support CI/CD and developer productivity initiatives to improve the local development and deployment experience.
- Promote a culture of blameless postāmortems, knowledge sharing, and proactive risk management.
Qualifications
- Proven experience leading platform, SRE, or systems engineering teams.
- Deep knowledge of AWS architecture, services, and IaC (Terraform preferred).
- Experience defining and tracking SLOs, SLIs, and error budgets.
- Growth mindset toward process improvement and new technologies, including AI.
- Knowledge of incident management and postāmortem culture in SRE environments.
- Handsāon experience with CI/CD systems (Buildkite, GitHub Actions, Azure DevOps).
- Strong understanding of Kubernetes, containerization, and distributed system operations.
- Experience with monitoring and observability tools (Prometheus, Grafana, Datadog, ELK).
- Solid software development skills (Python, Go, Ruby, or Bash).
- Excellent leadership, communication, and crossāfunctional collaboration skills.
Bonus Points
- Experience managing multiāregion AWS environments at scale.
- Familiarity with service ownership models and onācall rotation practices.
- Experience with cost optimisation and FinOps principles in cloud environments.
- Previous handsāon experience implementing runbooks, automation frameworks, and selfāhealing systems.
Compensation & Benefits
The full salary range for this role is Ā£88,000 to Ā£132,000 GBP. Additional benefits include:
- Competitive, equitable salary with topātier health and dental coverage.
- Hybrid work environment with expectation for local Clions to be in office minimum 2 days per week on Anchor Days.
- Flexible time off policy.
- Pension contribution.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
Diversity, Inclusion, Belonging, and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and we are united by a mission to deliver the best experience to our clients and employees alike. We are committed to diversity, equity, and inclusion and actively encourage applicants from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Disclaimer
We only communicate with candidates through official @clio.com email addresses.
Manager, Systems Engineering in London employer: Clio
Contact Detail:
Clio Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Manager, Systems Engineering in London
āØTip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. A friendly chat can open doors that a CV just can't.
āØTip Number 2
Prepare for those interviews! Research Clio's culture and values, and think about how your experience aligns with their mission. We want to see you shine!
āØTip Number 3
Show off your skills! If youāve got a portfolio or GitHub projects, make sure to share them. Itās a great way to demonstrate your expertise beyond the usual application.
āØTip Number 4
Apply through our website! Itās the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Manager, Systems Engineering in London
Some tips for your application š«”
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with AWS, SLOs, and team leadership. We want to see how your skills align with the role of Manager, Systems Engineering at Clio!
Showcase Your Achievements: Donāt just list your responsibilities; share specific examples of how youāve improved system reliability or led successful projects. We love seeing quantifiable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your technical skills. Share your passion for systems engineering and continuous improvement!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it reaches the right people at Clio!
How to prepare for a job interview at Clio
āØKnow Your AWS Inside Out
Make sure you brush up on your AWS knowledge before the interview. Understand the architecture, services, and best practices, especially around reliability and scalability. Be ready to discuss how you've applied this knowledge in previous roles.
āØShowcase Your Leadership Skills
As a Manager, Systems Engineering, you'll need to demonstrate your leadership abilities. Prepare examples of how you've led teams, driven technical excellence, and fostered a culture of continuous improvement. Highlight any experience with blameless post-mortems and incident management.
āØBe Ready to Discuss SLOs and Error Budgets
Since defining and maintaining service-level objectives is key for this role, come prepared to talk about your experience with SLOs, SLIs, and error budgets. Share specific instances where you've successfully implemented these metrics to improve system reliability.
āØEmphasise Your Automation Experience
Automation is crucial in this position, so be ready to discuss your hands-on experience with CI/CD systems and automation frameworks. Talk about how you've reduced manual toil and improved developer productivity in past projects, especially using tools like Terraform or Kubernetes.
