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- Tasks: Lead a team to achieve sales targets and deliver exceptional customer service.
- Company: Join a dynamic retail company that values delighting customers and teamwork.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for personal development.
- Why this job: Be part of a vibrant culture focused on growth, teamwork, and making a difference.
- Qualifications: Previous retail management experience and strong leadership skills are essential.
- Other info: Must be available to work weekends and flexible hours as needed.
The predicted salary is between 28800 - 43200 £ per year.
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As a Store Manager you’ll be someone that shares our love of delighting others. You’ll take full ownership of your business and lead your team to achieve sales targets whilst delivering outstanding customer service. You’ll be an experienced and commercially focusedretail manager.
Role Purpose:
As a Store Manager, you would be accountable for the business performance of your store and the management and development of the store team, ensuring the delivery of exceptional customer service.
Role Responsibilities:
- To drive the sales and profitability of the store obtaining outstanding results as a Store Manager
- As a Store Manager, set an example and deliver exceptional customer service within the store
- To promote high visual merchandising standards ensuring that store housekeeping standards are continually achieved
- To plan and manage all aspects of Health & Safety in accordance with the law and Company Standards
- To be responsible for store stock control, stock count, store payroll budgets and targets
- As a Store Manager you would need to motivate and drive the team in achieving and exceeding agreed objectives
- A key aspect as a Store Manager would be to work with the District Manager and HR in dealing with people issues effectively and in a timely manner
- To be responsible for recruiting and establishing a high performing team ensuring they are continually developed
- To manage and have overall responsibility for all cash handling, banking and safe procedures always following Company standards
- To be responsible for all aspects of till management including number of open tills, till issuing, cash handling and variances
- To be aware of competitor activity and take action where relevant to ensure maximum footfall and profitability in your store
- To work with the District Manager to develop a strategic plan on a quarterly basis to ensure objectives and business goals are met
- To work with the Loss Prevention team to develop, and implement loss prevention control to prevent internal/external theft and system errors
- A Store Manager would be required to plan and conduct regular 1-2-1s, reviews and appraisals with the team in accordance with the performance management policy and procedures
- To respond appropriately and timely to all customer questions and complaints, asking for help when needed
- The role of Store Manager would be to take pride in living Clinton’s values and instilling them in the team
- Perform additional duties and projects as assigned by management
Role Parameters:
- Able to travel to other stores if necessary
- Direct reports of Assistant Manager, Team Members
Budget management:
- Responsibility for Store budget
Role Working Arrangements:
- 5 out of 7 days
- Availability to work weekends, early mornings and late nights
- Availability to flex hours when workload requires this
Key Stakeholder:
- Store Team
- Divisional Manager
- Central Operations Department
- HR Department
- Strong coaching and development skills in order to establish a high performing team
- Enthusiastic, driven and motivated
- Previous line management experience within a retail and customer service environment with the ability to deal with people issues effectively and in a timely manner
- Excellent selling techniques with a proven track record of driving sales and profitability
- To be customer orientated with a track record of delivering exceptional customer service
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Created on 24/06/2025 by TN United Kingdom
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Locations
Store Manager employer: Clintons
Contact Detail:
Clintons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with our brand values and customer service philosophy. As a Store Manager, embodying these values will be crucial in leading your team and delivering exceptional service.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated teams in the past. Highlighting your experience in developing high-performing teams will set you apart from other candidates.
✨Tip Number 3
Research our competitors and understand the retail landscape in your area. Being able to discuss competitor activity and how you would drive footfall and profitability in your store will demonstrate your commercial awareness.
✨Tip Number 4
Prepare to discuss your approach to managing budgets and stock control. Having a clear strategy for achieving sales targets and maintaining profitability will show that you're ready to take ownership of the store's performance.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management and customer service. Use specific examples that demonstrate your ability to drive sales and lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership skills. Mention how you align with the company's values and how you can contribute to their success as a Store Manager.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed a team or improved store performance. Include metrics or achievements that illustrate your impact in those positions.
Prepare for Interview Questions: Anticipate questions related to team management, sales strategies, and customer service scenarios. Prepare examples from your past experiences that demonstrate your problem-solving abilities and leadership style.
How to prepare for a job interview at Clintons
✨Show Your Passion for Customer Service
As a Store Manager, your ability to delight customers is crucial. Be prepared to share specific examples of how you've gone above and beyond to provide exceptional service in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing and developing teams. Discuss how you've motivated your team to achieve sales targets and how you handle performance issues effectively.
✨Know Your Numbers
Familiarise yourself with key retail metrics such as sales targets, stock control, and budget management. Be ready to discuss how you've successfully driven profitability in past positions.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding customer complaints or team dynamics. Think of scenarios where you've successfully resolved issues and be ready to share those stories.
