Assistant Manager

Assistant Manager

Barnstaple Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Clintons

At a Glance

  • Tasks: Lead the team to achieve sales targets and deliver exceptional customer service.
  • Company: Join a dynamic retail environment focused on delighting customers.
  • Benefits: Enjoy flexible working hours, competitive pay, and opportunities for growth.
  • Why this job: Be part of a high-energy team that values your contributions and fosters personal development.
  • Qualifications: Previous retail management experience and strong customer service skills are essential.
  • Other info: Must be available to work weekends and flexible hours.

The predicted salary is between 28800 - 43200 £ per year.

About The Role

As an Assistant Manager you’ll be someone that shares our love of delighting others. You’ll take accountability for supporting the Store Manager in leading the team to achieve sales targets whilst delivering outstanding customer service. You’ll be an experienced and commercially focused retail manager.

Role Purpose:

As an Assistant Manager, you would be responsible for the day to day running of a store maximising sales and profitability whilst delivering exceptional customer service through the team.

Role Responsibilities:

  • To drive the sales and profitability of the store obtaining outstanding results
  • To set an example as an Assistant Manager and deliver exceptional customer service with in the store
  • To promote high visual merchandising standards ensuring that store housekeeping standards are continually achieved
  • To plan and manage all aspects of Health & Safety in accordance with the law and Company Standards
  • To be responsible for store stock control, stock count, store payroll budgets and targets
  • To motivate and support the team as an Assistant Manager in achieving and exceeding agreed objectives
  • A key aspect of the role as an Assistant Manager is to work with the Store Manager, Area Manager and HR in dealing with people issues effectively and in a timely manner
  • To support the recruitment and on-going training and development of the team
  • To work with the Store Manager, Area Manager and HR in driving a high performance culture within the team
  • To work with the Store Manager to develop a strategic plan on a quarterly basis to ensure objectives and business goals are met
  • To work with the Store Manager to analyse sales trends that will maximise sales and profitability within the store, developing an action plan to turn around any under performing sales trends
  • To manage and have overall responsibility for all cash handling, banking and safe procedures always following Company standards
  • To be responsible for all aspects of till management including number of open tills, till issuing, cash handling and variances
  • To work with the Store Manager and the Loss Prevention team to develop and implement loss prevention control to prevent internal/external theft and system errors
  • Role Parameters:

  • Able to travel to other stores if necessary
  • Budget management:

  • Responsibility for Store budget
  • Working Arrangements:

  • 5 out of 7 days
  • Availability to work weekends, early mornings and late nights
  • Availability to flex hours when workload requires this
  • Key Stakeholders:

  • Store Manager
  • Store Team
  • District Manager
  • Central Operations Department
  • HR Department
  • Role Essential Skills :

  • Strong coaching and development skills as an Assistant Manager in order to establish a high performing team
  • Enthusiastic, driven and motivated Assistant Manager
  • Previous line management experience within a retail and customer service environment with the ability to deal with people issues effectively and in a timely manner
  • Excellent selling techniques as an Assistant Manager with a proven track record of driving sales and profitability
  • To be customer orientated with a track record of delivering exceptional customer service
  • Ability to multitask and meet deadlines as an Assistant Manager
  • Assistant Manager employer: Clintons

    As an Assistant Manager, you will thrive in a dynamic retail environment that prioritises exceptional customer service and team development. Our company fosters a supportive work culture where your leadership skills can shine, offering ample opportunities for personal and professional growth. With competitive benefits and a commitment to employee well-being, we ensure that our team members feel valued and motivated to achieve their best.
    Clintons

    Contact Detail:

    Clintons Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Assistant Manager

    ✨Tip Number 1

    Familiarise yourself with our brand and values. Understanding what we stand for will help you align your answers during the interview, showcasing how your personal values resonate with ours.

    ✨Tip Number 2

    Prepare specific examples from your previous experience that demonstrate your ability to drive sales and manage a team effectively. Highlighting your achievements in these areas will make you stand out as a candidate.

    ✨Tip Number 3

    Showcase your customer service skills by discussing how you've handled challenging situations in the past. This will illustrate your problem-solving abilities and commitment to exceptional service.

    ✨Tip Number 4

    Research current retail trends and be ready to discuss how they could impact our store. Demonstrating your industry knowledge will show that you're proactive and invested in the role.

    We think you need these skills to ace Assistant Manager

    Leadership Skills
    Sales Management
    Customer Service Excellence
    Visual Merchandising
    Health & Safety Compliance
    Stock Control
    Budget Management
    Team Motivation
    Coaching and Development
    Analytical Skills
    Problem-Solving Skills
    Cash Handling Procedures
    Loss Prevention Strategies
    Time Management
    Communication Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Emphasise your achievements in driving sales and leading teams, as these are key aspects of the Assistant Manager role.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to motivate a team. Mention specific examples of how you've successfully managed sales targets or improved store performance in previous roles.

    Highlight Leadership Skills: In your application, focus on your leadership and coaching abilities. Provide examples of how you've developed team members or handled people issues effectively, as this is crucial for the Assistant Manager position.

    Showcase Your Commercial Awareness: Demonstrate your understanding of retail trends and how they impact sales. Include any experience you have with budget management or stock control, as these are important responsibilities for the role.

    How to prepare for a job interview at Clintons

    ✨Show Your Passion for Customer Service

    As an Assistant Manager, your role revolves around delivering exceptional customer service. Be prepared to share specific examples of how you've delighted customers in the past and how you plan to continue doing so in this role.

    ✨Demonstrate Leadership Skills

    Highlight your experience in leading teams and motivating staff. Discuss how you've successfully managed people issues and fostered a high-performance culture in previous roles, as this will be crucial for supporting the Store Manager.

    ✨Prepare for Sales and Profitability Discussions

    Understand the key metrics that drive sales and profitability in retail. Be ready to discuss how you've previously analysed sales trends and developed action plans to improve performance, as this is a vital part of the Assistant Manager role.

    ✨Familiarise Yourself with Visual Merchandising Standards

    Since maintaining high visual merchandising standards is part of the job, brush up on best practices in this area. You might be asked how you would ensure these standards are met, so having a few strategies in mind will help you stand out.

    Assistant Manager
    Clintons
    Location: Barnstaple
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