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For Companies At a Glance
- Tasks: Deliver top-notch customer service and process banking transactions efficiently.
- Company: Join Clinton Savings Bank, a trusted community bank dedicated to customer satisfaction.
- Benefits: Enjoy a full-time role with opportunities for training and career growth.
- Why this job: Be part of a supportive team that values relationships and personal development.
- Qualifications: High school diploma required; retail banking experience preferred but training available.
- Other info: This is an entry-level position perfect for motivated individuals looking to start their banking career.
The predicted salary is between 28800 - 43200 £ per year.
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Shift Type
Job Title
Full Time Teller
Education
High School
Location
Shrewsbury – MA 01545 US (Primary)
Entry Level
Category
Customer Service
Salary Grade
Date Needed By
Job Type
Full-time
Travel
Job Description
Full Time Teller at our Shrewsbury branch
This is an excellent opportunity for an individual who is committed to delivering excellent customer service.
The Teller provides service excellence as well as builds relationships with customers through sales and cross-sales. Provides expertise with respect to more complex Bank services and demonstrates an in-depth level of product and service knowledge. Takes complete ownership of all customer needs. Contributes to the achievement of corporate and individual goals by recognizing cross-sell opportunities to actively promote the Bank’s products and services.
- Provide exceptional customer service while promptly and efficiently processing customer transactions. Promote positive public relations by providing professional and pleasant greetings in accordance with retail procedures and performance standards.
- Balance daily work in accordance with established standards.
- Ensure that appropriate documents are received, complete, and properly filed in compliance with bank policies and procedures by securing adherence to all audit requirements.
- Accurately process a variety of customer banking transactions including deposits, withdrawals, loan payments, cashing checks, and answering questions.
- Reconcile cash drawer.
- Comply with bank operations and security procedures.
# of Hires Needed
1
Exemption Type
Hiring Manager
Job Requirements
The position requires a minimum of a high school education and two years of retail banking experience. Prior experience as a teller is strongly desired. However, we are willing to train the right candidate with a great attitude.
Clinton Savings Bank is an EOE Vet/Disability.
Member FDIC Member DIF
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Full Time Teller employer: Clinton Savings Bank
Contact Detail:
Clinton Savings Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Teller
✨Tip Number 1
Make sure to highlight your customer service skills in any conversations you have. As a Full Time Teller, you'll be the face of the bank, so demonstrating your ability to connect with customers is key.
✨Tip Number 2
Familiarise yourself with the bank's products and services before your interview. Being knowledgeable about what the bank offers will show your enthusiasm and readiness to promote these services to customers.
✨Tip Number 3
Practice common banking scenarios that may come up during your interview. This could include handling customer inquiries or processing transactions, as it will demonstrate your preparedness for the role.
✨Tip Number 4
Network with current employees or reach out on LinkedIn to learn more about the company culture. This can give you valuable insights that you can use to tailor your approach during the application process.
We think you need these skills to ace Full Time Teller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail banking. Emphasise any previous roles where you demonstrated excellent customer service skills, as this is crucial for the Full Time Teller position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships with clients. Mention specific examples of how you've successfully handled customer transactions or resolved issues in the past.
Highlight Relevant Skills: In your application, focus on skills that are particularly relevant to the role, such as cash handling, attention to detail, and knowledge of banking products. This will help demonstrate your suitability for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential traits for a teller.
How to prepare for a job interview at Clinton Savings Bank
✨Showcase Your Customer Service Skills
As a Full Time Teller, exceptional customer service is key. Be prepared to share specific examples of how you've successfully handled customer interactions in the past, demonstrating your ability to build relationships and resolve issues.
✨Know the Bank's Products
Familiarise yourself with the bank's services and products before the interview. This knowledge will not only help you answer questions confidently but also allow you to discuss how you can promote these offerings to customers.
✨Demonstrate Attention to Detail
Tellers need to be meticulous when processing transactions. During the interview, highlight your experience with balancing cash drawers and ensuring compliance with policies, showcasing your attention to detail and reliability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Practice responses that illustrate your thought process and how you would ensure customer satisfaction in challenging circumstances.
