Deputy Service Manager, Prison Substance Use Services

Deputy Service Manager, Prison Substance Use Services

Full-Time 44822 - 54782 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to ensure quality care and support for service users in a secure environment.
  • Company: Join Phoenix Futures Group, a leader in prison substance use services.
  • Benefits: Competitive salary, professional development, and the chance to make a real difference.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.
  • Why this job: Be part of a vital mission to support individuals in overcoming substance use challenges.
  • Qualifications: Experience in management and a strong understanding of safeguarding and risk management.

The predicted salary is between 44822 - 54782 £ per year.

Phoenix Futures Group in London (HMP Pentonville) seeks a Deputy Service Manager to lead the line management team and oversee quality assurance of casework and supervision.

You will support the Service Manager to ensure effective treatment approaches and continuity of care for service users in a secure setting.

This fast-paced prison environment requires resilience, strong risk management, and a solution‑focused approach to safeguarding and complex needs, with deputising duties as needed.

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Deputy Service Manager, Prison Substance Use Services employer: Clinks

Phoenix Futures Group is an exceptional employer, offering a dynamic work environment in the heart of London at HMP Pentonville. With a strong commitment to employee development and a supportive culture, we provide comprehensive training and growth opportunities for our staff, ensuring they are well-equipped to make a meaningful impact in the lives of service users. Join us to be part of a dedicated team that values resilience, collaboration, and innovative approaches to care in a challenging yet rewarding setting.

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Contact Details:

Clinks Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Service Manager, Prison Substance Use Services

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Clinks.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Clinks!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Clinks, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Clinks or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Deputy Service Manager, Prison Substance Use Services

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Team Management
Project Management
Stakeholder Engagement

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Clinks:Before hitting send, make sure to tailor your application specifically to Clinks! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Clinks

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.