At a Glance
- Tasks: Lead the design and deployment of AI-driven solutions in healthcare environments.
- Company: Join Clinisys, a global leader in intelligent diagnostic informatics.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to work on complex transformation programmes.
- Why this job: Make a real impact on healthcare by leveraging cutting-edge AI technology.
- Qualifications: Experience in healthcare technology and strong leadership skills required.
The predicted salary is between 56250 - 68750 £ per year.
Building an
AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build
AI‑enabled
, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health.
By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities.
Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.
Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end‑to‑end – at scale.
Fostering healthier communities.
About The Role
We are seeking an experienced
Solutions Manager - ICE to lead the design, implementation, and deployment of Clinisys solutions within healthcare and laboratory environments.
Acting as the technical delivery lead throughout the project lifecycle, you will work closely with clinicians, laboratory managers, technical teams, and senior stakeholders to ensure successful solution outcomes.
You will be responsible for solution architecture, requirements definition, deployment oversight, technical governance, risk management, and customer delivery.
This is a highly visible customer‑facing role requiring strong leadership, healthcare technology expertise, and the ability to coordinate multidisciplinary teams across complex transformation programmes.
Key Responsibilities
- Solution Design & Delivery
- Lead customer requirements gathering, analysis, and solution definition activities.
- Own the end‑to‑end functional and technical solution design.
- Produce and maintain project documentation, including HLDs, LLDs, training materials, and service handover documentation.
- Lead solution build, configuration, validation, testing, integrations, reporting, and deployment activities.
- Ensure solutions are delivered to agreed scope, quality standards, and timelines.
- Act as the primary technical escalation point throughout project delivery and User Acceptance Testing (UAT).
- Customer & Stakeholder Engagement
- Build strong relationships with clinicians, laboratory leaders, technical teams, and project stakeholders.
- Deliver customer training, knowledge transfer, and transition‑to‑service activities.
- Support operational readiness and successful service handover.
- Facilitate lessons learned and continuous improvement activities.
- Technical Leadership & Governance
- Work with Project Managers to manage risks, issues, dependencies, and resource requirements.
- Provide technical input into project governance, reporting, and delivery reviews.
- Support pre‑sales activities, solution reviews, and change requests.
- Collaborate with Product, Consulting, and Technical teams to ensure successful customer outcomes.
- Drive standardisation, repeatability, and optimisation across delivery processes.
- AI & Digital Enablement
- Apply AI and automation tools to improve solution design, documentation, testing, troubleshooting, and delivery efficiency.
- Identify opportunities to improve laboratory workflows and customer outcomes through responsible use of AI.
- Promote an AI‑first mindset while maintaining compliance with security, privacy, and healthcare regulatory requirements.
Essential Requirements
- Experience delivering complex software, healthcare technology, or digital transformation implementations.
- Experience leading customer‑facing solution delivery projects.
- Knowledge of laboratory workflows, pathology services, and healthcare environments.
- Experience with Laboratory Information Systems (LIS) or Laboratory Information Management Systems (LIMS).
- Understanding of healthcare interoperability standards such as HL7, FHIR, or equivalent.
- Experience working with integrations, databases, infrastructure, networking, and reporting solutions.
- Experience operating within structured project delivery methodologies.
- Strong troubleshooting, stakeholder management, and communication skills.
- Experience using AI or automation tools to improve productivity, delivery quality, or operational efficiency.
Desirable
- Knowledge of pathology disciplines including Blood Sciences, Blood Transfusion, Microbiology, or Cellular Pathology.
- Experience delivering Clinisys or other diagnostic informatics solutions.
- Experience supporting large‑scale healthcare transformation programmes.
This role requires a working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes.
A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting.
Onboarding
As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment.
This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.
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Solutions Manager (ICE) employer: Clinisys
Clinisys is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to make a real impact in the healthcare sector. With a strong focus on professional development, you will have ample opportunities for growth while working alongside talented teams dedicated to optimising laboratory workflows and enhancing data quality through AI. Located in Woking, you'll enjoy a vibrant community and the chance to travel across the UK and Ireland, making your role both dynamic and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Manager (ICE)
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Clinisys.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Clinisys.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Clinisys, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Solutions Manager (ICE)
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Clinisys.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Clinisys.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Clinisys. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Clinisys. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Clinisys
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Clinisys’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
