At a Glance
- Tasks: Support customers by managing incidents and ensuring smooth operations of Pathology products.
- Company: Join Clinisys, a leader in healthcare technology with a supportive team.
- Benefits: Enjoy a hybrid work model, competitive salary, and a permanent position.
- Other info: Great opportunity for career growth and learning in a collaborative setting.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 40000 - 45000 £ per year.
Clinisys is seeking an Application Support Analyst to join our Service Management team.
You will administer incidents raised by customers within SLAs, ensure strong knowledge of core Pathology products, and participate in help desk shifts while maintaining clear communications with clients.
The role offers a permanent, five‑day week with a hybrid model (3 days in the Woking office) and onboarding to Clinisys policies and procedures.
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We think you need these skills to ace AI‑Driven Application Support Analyst (Hybrid)
Incident Management
Service Level Agreement (SLA) Compliance
Knowledge of Pathology Products
Help Desk Support
Client Communication
Problem-Solving Skills
Team Collaboration
