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- Tasks: Join us as a Customer Services Administrator, supporting our mission to improve healthcare.
- Company: Clinisupplies is a top UK manufacturer of medical appliances, focused on bladder and bowel products.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact in healthcare while working with a passionate team dedicated to patient care.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Be part of a company that values innovation and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Company Information Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in bladder and bowel products for managing acute and chronic conditions. We also offer a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 800 people in the UK, China and India, we supply our products to the NHS and deliver direct to patients homes through Nightingale Home Delivery, our dispensing appliance contractor. Clinisupplies is focused on developing products which are simple and discreet to use. Our product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CA, CE, ISO, US FDA approved facilities. At Clinisupplies, we want to make a difference in healthcare, that means understanding our customers needs and delivering on their biggest priorities. We recognise that the NHS needs to offer quality of care and save money thats why Clinisupplies offers products that are designed to deliver value to customers. We put people living with bladder and bowel conditions at the heart of everything we do. From dedicated specialist nurses, superior customer service and product support to discreet and sustainable home delivery. …
Customer Services Administrator employer: Clinisupplies Careers
Contact Detail:
Clinisupplies Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administrator
✨Tip Number 1
Familiarize yourself with Clinisupplies' product range and their impact on patient care. Understanding the specific needs of customers who use bladder and bowel products will help you demonstrate your commitment to improving healthcare during the interview.
✨Tip Number 2
Highlight any previous experience in customer service, especially in healthcare or related fields. Be ready to share examples of how you've effectively resolved customer issues or improved service delivery, as this will show your suitability for the role.
✨Tip Number 3
Research the NHS and its priorities regarding patient care and cost efficiency. Being knowledgeable about the challenges they face will allow you to align your answers with Clinisupplies' mission to deliver value to customers.
✨Tip Number 4
Prepare questions that reflect your interest in the company’s values and goals. Asking insightful questions about their approach to customer service and product development can set you apart as a candidate who is genuinely interested in making a difference.
We think you need these skills to ace Customer Services Administrator
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Clinisupplies and their mission. Highlight your understanding of their focus on customer needs and quality care in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in customer service and administration. Emphasize skills that align with the healthcare sector, such as communication and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and customer service. Mention specific examples of how you've made a difference in previous roles and how you can contribute to Clinisupplies.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a customer service role.
How to prepare for a job interview at Clinisupplies Careers
✨Understand the Company Mission
Before your interview, make sure you understand Clinisupplies' mission to improve healthcare for patients with bladder and bowel conditions. Be prepared to discuss how your values align with theirs and how you can contribute to their goal of delivering quality care.
✨Showcase Your Customer Service Skills
As a Customer Services Administrator, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or improved customer satisfaction. Highlight your communication skills and empathy.
✨Familiarize Yourself with the Products
Take some time to learn about the medical appliances and products that Clinisupplies offers. Being knowledgeable about their product range will not only impress your interviewers but also show your genuine interest in the role and the company.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
